Hendrick Toyota Concord
Concord, NC
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Great Car Buying Experience Great selection of vehicles, helpful and knowledgeable sales staff and no pressure to purchase the vehicle. I loved the consultative sales approach - Great selection of vehicles, helpful and knowledgeable sales staff and no pressure to purchase the vehicle. I loved the consultative sales approach - it made the process a lot more enjoyable for everyone More
Kevin Plant Honda Cars of Concord Today we purchased our 6th car from a Hendrick dealer and working with Kevin Plant was our greatest experience ! Car buying is always tiring but Kevin Today we purchased our 6th car from a Hendrick dealer and working with Kevin Plant was our greatest experience ! Car buying is always tiring but Kevin made it fun and gave us a great deal . From now on I will always go to Kevin Plant when shopping for a vehicle . More
Customer service after the sale leaves much to be desired. The sale goes fine, but if you're looking for help with any extra services or warranties you purchased with your vehicle, forget about it. I've been t The sale goes fine, but if you're looking for help with any extra services or warranties you purchased with your vehicle, forget about it. I've been trying to get an issue resolved with the GAP insurance they offered me for 8 months now. I don't normally write bad reviews, but I felt the need to address this... from my experience, don't look for much after the sale except for excuses and no followups. More
Smooth sale Amanda was very knowledgeable and help me get in the right vehicle. She was nice and respected my time. Got the dealer done in a quick manner Amanda was very knowledgeable and help me get in the right vehicle. She was nice and respected my time. Got the dealer done in a quick manner More
Efficient, friendly, and easy Email contact with John Larson gave us all the information we needed and Kevin Plant took great care of us in a quick, friendly, and very professional Email contact with John Larson gave us all the information we needed and Kevin Plant took great care of us in a quick, friendly, and very professional manner. Will definitely be returning for our next car here years down the road. More
Impressed with Avalon Hybrid I purchased this Avalon Hybrid almost 3 years ago and think it might be the best buy in automobiles that I have ever made. It's good looks attracted m I purchased this Avalon Hybrid almost 3 years ago and think it might be the best buy in automobiles that I have ever made. It's good looks attracted me to it and it's roominess and great ride sold me. Hendrick's service has been outstanding. Brad Treece has been my Customer Service Rep for the last 2 years. He is always polite, professional and extremely helpful. My opinion? Check with Hendrick before settling for second best. More
Superlative Service Experience with April Knabbe I am a long-time Hendricks customer (10 years and counting) and I've always appreciated the consistent level of customer focus from the purchasing e I am a long-time Hendricks customer (10 years and counting) and I've always appreciated the consistent level of customer focus from the purchasing experience to service/repairs. April Knabbe is an exceptional service rep who not only meets but exceeds the Hendrick's standard of customer care. She is thoughtful, consultative and relational in her approach and genuinely cares about her customers and their vehicles. More
Chris Garzone Chris has provided service on my Camry since purchase. Always courteous and professional. Great guy. Explained everything about the service and made m Chris has provided service on my Camry since purchase. Always courteous and professional. Great guy. Explained everything about the service and made me aware of several options. Will ask for him at next service More
Fantastic experience. Awesome car buying experience. James Ramirez, Kizzy Brown and Kevin Plant showed me plenty of options to choose from and when I chose a 2017 Corolla, Awesome car buying experience. James Ramirez, Kizzy Brown and Kevin Plant showed me plenty of options to choose from and when I chose a 2017 Corolla, they also showed me all of the safety features and walked me through setting up my new car. Highly recommend this dealership and these individuals. More
Kevin Plant is the best! This is the second truck I've purchased from Toyota of Concord; both from Kevin. He is a rock star salesman. Knowledgeable, professional, knows the fe This is the second truck I've purchased from Toyota of Concord; both from Kevin. He is a rock star salesman. Knowledgeable, professional, knows the features, patient and he deserves a raise. It's nice to be treated with respect that isn't phony. Hendrick is a big dealership but they treat you like family. I have and will continue to recommend Hendrick and Kevin to anyone needing a new or used car. Every car we've purchased since 1991 has been from a Hendrick dealer. More