Hendrick Toyota Concord

Ken Nance My experience with Ken was great. I went in to see what my car would trade for and I got a great price. I wanted to look at a red RAV4 and he found My experience with Ken was great. I went in to see what my car would trade for and I got a great price. I wanted to look at a red RAV4 and he found exactly what I wanted. He was a great salesperson and has kept in touch and has become a good friend. More

Fair and balanced Ken Nance met me at the door with professionalism and a great smile. I had just come from Hendrix Dodge where I was not very impressed. Ken was able t Ken Nance met me at the door with professionalism and a great smile. I had just come from Hendrix Dodge where I was not very impressed. Ken was able to find the exact vehicle I saw at the Dodge dealership. We got to talking about fishing and eventually I agreed to buy the vehicle from him if teaching me how to fish was part of the deal. So I got a new truck and a friend. More

Best dealership I have EVER experienced I drove all the way from Burlington to Concord. I’d do it again, indeed if I ever need to purchase another vehicle, I will! Shelly is awesome! She goe I drove all the way from Burlington to Concord. I’d do it again, indeed if I ever need to purchase another vehicle, I will! Shelly is awesome! She goes above and beyond! More

Great experience We just purchased a 2018 Toyota Highlander and had a great experience with Noelle, our salesman Rafa and the finance representative, Dave Parker. They We just purchased a 2018 Toyota Highlander and had a great experience with Noelle, our salesman Rafa and the finance representative, Dave Parker. They were able to beat all other pricing from the nearby three dealerships. The purchase process with Noel was great as well - he is super friendly, very knowledgeable and takes ample time to show you the car and its features. I highly recommend this dealership and the crew of people! Thank you for a great experience! More

GREAT EXPERIENCE! Brandon made my car buying experience easy. Toyota of Concord beat the pricing of all other Toyota dealerships in the area. Great experience! I would Brandon made my car buying experience easy. Toyota of Concord beat the pricing of all other Toyota dealerships in the area. Great experience! I would buy again! More

Noel McKenzie is Genuine Noel McKenzie is the best Toyota associate I have worked with, and the best person in town to buy a car with. After spending a long week of over 20+ Noel McKenzie is the best Toyota associate I have worked with, and the best person in town to buy a car with. After spending a long week of over 20+ hours at many different dealerships, I was tired, and the car shopping experience was taking it's toll. While waiting for my wife to pick me up after test driving a Honda, I strolled next door to glance at the Toyotas. Noel was outside in the 30 degree whether, and greeted me with a very warm smile. He asked how my day was, and I told him about my car shopping experience. He kindly encouraged me to sit in a couple of different cars to get a feel of exactly what I needed. I ended up test driving a vehicle that night. My wife and I had a very pleasant conversation with Noel throughout the experience. Never once did we feel like he was pressuring us into a sale, and genuinely wanted us to enjoy our time with him. It was late, and a work night, so we decided to come back first thing on my next day off, and Noel made the car buying process incredibly easy. It never once felt like a tug-of-war. We found the perfect car, and he delivered on every request. After working with many sales associates at several other dealerships, I can honestly say that Noel is the best! Dave Parker made the financing go incredibly smooth, with no hidden surprises, and we couldn't have been happier with the whole process. Professional, and courteous. My wife and I thank you, both! More

Great overall experience Brandon really worked for me to not only get me the vehicle I had been looking for but got me a deal I could sleep with. He was very professional and Brandon really worked for me to not only get me the vehicle I had been looking for but got me a deal I could sleep with. He was very professional and his follow up after the sale was over the top! Brando took very good care of me and my experience. More

Takes entirely too long . Too much running around and checking with the "manager". I am the manager of my company so why shouldn't I deal with the manager of your company. . Too much running around and checking with the "manager". I am the manager of my company so why shouldn't I deal with the manager of your company. More

Mrs Shelly is amazing The service and attention was beyond! Very professional and sophisticated! I will definitely recommend to my friends and family! The price we got was The service and attention was beyond! Very professional and sophisticated! I will definitely recommend to my friends and family! The price we got was fair and square. All thanks to Mrs Shelly! More