Hendrick Toyota Concord

At first chance, choose Ken Nance! First things first, I'm a very critical reviewer/customer. This is not saying I'm extremely hard to deal with, however I know what I want and expect First things first, I'm a very critical reviewer/customer. This is not saying I'm extremely hard to deal with, however I know what I want and expect a certain level of customer service; if I do not achieve a certain level of customer service, I will not do business with you and I'll leave a negative review. In this case, this did NOT happen. I had been in search of a used Toyota 4Runner for 4+ months and had been to 2-3 different dealers, with no luck. I wanted a specific year range with specific options and I didn't think it was asking too much. Then, I met Ken [Nance]. One of the first things he told me (with confidence) was that he WOULD get me in the 4Runner I desired. Ken knew exactly what I wanted, where I needed to be payment and option wise, and he delivered. He was able to get my payment lowered AND he did it on a brand new (2018) 4Runner SR5 Premium! Not only is Ken one of the most genuine human beings I've ever met, but he is also one of the most trustworthy people as well; I can read people very well! He took very well care of me;thanks Ken! If you need a Toyota (or any vehicle for that matter), go see Ken Nance; I promise he will NOT let you down! More

18 RAV4 Great experience with Noel Mackenzie. He was not pushy and listened to what I needed and wanted. Dealership is always clean and all staff members fri Great experience with Noel Mackenzie. He was not pushy and listened to what I needed and wanted. Dealership is always clean and all staff members friendly. More

18 Camry XSE I had a great experience with Brandon Grubb at Hendrick Toyota-Concord. Brandon was extremely easy to work with and was great at communicating with me I had a great experience with Brandon Grubb at Hendrick Toyota-Concord. Brandon was extremely easy to work with and was great at communicating with me to help determine my needs as it relates to the 2018 Camry I purchased. Although I wasn’t initially clear on my purchase time frame, Brandon reached out frequently via email just to let me know he was still there and available. The delivery process was also smooth as I was picked up from my work location when it was time to sign the final papers. In addition to the help from Brandon, Pete Barnhardt was a big help in the process to help with financing and tags after purchase. I wouldn’t hesitate to do business with Brandon, Pete and Hendrick Toyota- Concord again. More

Noel the Fabulous Person and honest sales guy Hendrick Toyota Concord is lucky to have people like Noel working for them.... Noel went out of the way to follow up with me and ensured I purchased t Hendrick Toyota Concord is lucky to have people like Noel working for them.... Noel went out of the way to follow up with me and ensured I purchased through him... I had initially dealt with him in Nov 2107 but got loan approved with very high interest rate so didn't purchase it.... he was always connected to me so that as soon as I get loan approved I buy from him.. no one I have seen in my life has that much dedication just for one car... I was so impressed the way he supported me I told my friends and family that once my loan issue are solved I don't care about anything else I will buy care through Noel only.. Also I promised Noel its difficult to get people like him and I will get him more customer in my whatsapp group and facebook I have told all my contacts if u planning to buy toyota go to Hendrick toyota concord and go through Noel... He is the best ............................................................................................ More

First time Toyota buyer... I am in love I recently bought the Toyota Hylander over the Honda Pilot and couldn’t be happier. My salesman was fantastic! It was the best buying experience I hav I recently bought the Toyota Hylander over the Honda Pilot and couldn’t be happier. My salesman was fantastic! It was the best buying experience I have ever had. More

Amazing Couldn’t have asked for better service and care. Shelly took care of me and was extremely knowledgeable. The dealership was very clean. I love it Couldn’t have asked for better service and care. Shelly took care of me and was extremely knowledgeable. The dealership was very clean. I love it More

Tacoma purchase I had a great experience with Hendrick Toyota Concord from start to finish. Shelly went above and beyond to be competitive with the market while deliv I had a great experience with Hendrick Toyota Concord from start to finish. Shelly went above and beyond to be competitive with the market while delivering premium service. I am happy with my purchase and I will continue to work with them in the future. More

Ashlea Norcom and Paul Shaw I have purchased several Toyota cars and trucks over the years and I have never had a more pleasant experience. Ashlea Norcom and Paul Shaw were super I have purchased several Toyota cars and trucks over the years and I have never had a more pleasant experience. Ashlea Norcom and Paul Shaw were superb. They were knowledgeable, easy to work with and did exactly what they said they would do. I never had to worry about anything and they didn’t play any games like so many car salespeople do. Be sure to see Ashlea and Paul at Hendrick Toyota in Concord to buy your next Toyota. More

The Best Sales Person Ever Ken is the Best sales person I have ever met. He listen to my needs and he new want I wanted. He was very, very knowledgeable, nice attitude and gener Ken is the Best sales person I have ever met. He listen to my needs and he new want I wanted. He was very, very knowledgeable, nice attitude and generally wanted to help me with the car that fit with end my budget. Ken understood my needs and he fully and patiently listen to what I wanted. Once all was completed, I was so happy I could not stop smiling. I would give Ken 100 STARS if I could. Whenever, I decide to purchase another Toyota Ken Nance will differently will be my sales person. More

Great first car buying experience! He isn't your average car salesman and that makes the car buying process so much better! If you actually want to enjoy this experience, go see Patrick He isn't your average car salesman and that makes the car buying process so much better! If you actually want to enjoy this experience, go see Patrick! He will get you exactly what you need. More