
Hendrick Toyota Concord
Concord, NC
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Purchased my Toyota Rav4 Sport in September 2016. I initially visited this dealership to take a test drive a Toyota Rav4. Noel McKenzie was the salesperson who was very attentive to my requests. In t I initially visited this dealership to take a test drive a Toyota Rav4. Noel McKenzie was the salesperson who was very attentive to my requests. In the showroom, I saw a vehicle that I was interested in. Noel located the same vehicle in inventory. Noel and managment were able to accommodate me by working out a payment plan suitable to me. Noel made sure that I was comfortable with all of the apps on my Rav4. Offering to assist if any concerns after the sale! Previously, I had purchased my vehicles from a different dealership but decided to try Hendrick Toyota as it was closer to my home. I was pleasantly surprised and would recommend this dealership to others. More
Smooth transition My experience was pain free Noel was very knowledgeable and quick to assist me in learning the new features that came with my new car My experience was pain free Noel was very knowledgeable and quick to assist me in learning the new features that came with my new car More

Camry 18 Excellent customer service, and very nice lady. She had show me from top to bottom and it was good. Test drive the car and it was good. I feel comfort Excellent customer service, and very nice lady. She had show me from top to bottom and it was good. Test drive the car and it was good. I feel comfortable with her and did a good job. More
Everyone was amazing and super helpful I came in to have my door fixed, and left with a new car. All because of an awesome staff they were great! Thank you I came in to have my door fixed, and left with a new car. All because of an awesome staff they were great! Thank you More

Excellent Experience 4 Times in a Row This is my 4th car buying experience with Shelly Rivera & Hendrick Toyota Concord. Shelly is an excellent ambassador for the Hendrick Group. Negoti This is my 4th car buying experience with Shelly Rivera & Hendrick Toyota Concord. Shelly is an excellent ambassador for the Hendrick Group. Negotiations are straightforward and uncomplicated. The business end of the process was seamless & handled by Pete Barnhart. I have used the Hendrick Service Department for years and always received excellent customer service. More
Exceptional I went to get my car serviced today and met with April. Her warm and genuine customer service makes you feel you and your vehicle are in great hands. I went to get my car serviced today and met with April. Her warm and genuine customer service makes you feel you and your vehicle are in great hands. Love the continuous exceptional service 😄. More
Best Experience Ever! I would recommend this dealership over any. My experience was outstanding. The customer service and genuine helpfulness was way above what I ever expe I would recommend this dealership over any. My experience was outstanding. The customer service and genuine helpfulness was way above what I ever expected. They made what I thought would be impossible, very possible for me. I left with a beautiful car that fits my budget and my personality. Thank you James, Mark and Chris. I will most definitely tell all my friends to visit your dealership. More
Excellent Service My salesman Noel went out of his way to make my car buying experience great. He went back to work on my deal with his manager until I was happy.. My salesman Noel went out of his way to make my car buying experience great. He went back to work on my deal with his manager until I was happy.. More

Perfect first car purchasing experience Hendrick toyota was a very helpful, very professional car dealership. The women that helped me was Shelly rivera. She is a great salesman, very friend Hendrick toyota was a very helpful, very professional car dealership. The women that helped me was Shelly rivera. She is a great salesman, very friendly and helpful! She will help you get into your dream car! More

Pleasant car buying experience! I was very impressed my the treatment I received from the staff at Hendricks Toyota while purchasing my brand new 2018 Camry. Shelly worked well with I was very impressed my the treatment I received from the staff at Hendricks Toyota while purchasing my brand new 2018 Camry. Shelly worked well with me as well as her manager to get me a great deal! And the GM Mike Black helped me turn in my leased vehicle. Juan in finance was very helpful. They all went out of their way to make it a smooth transition and a very pleasant experience. Thank you very much it was greatly appreciated! More