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Hendrick Toyota Concord

Concord, NC

4.8
1,073 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

August 15, 2024

My interactions were mostly with Jessicah Kean. She was fantastic, again. This is our second purchase through Jessicah and once again, she was wonderful. More

by pjthomas58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessicah Kean
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jessicah Kean at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 14, 2024

Great service! We absolutely appreciate Moises for his patience and genuine interest to help us! I have purchased 5 vehicles at this Toyota and keep coming back. My More

by MIturriaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez, Kyle Aidala
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez and Kyle Aidala at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 13, 2024

Went in for service. They did a great job, nice and fast and a free car wash to finish it off. More

by Peter Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Boutthavong
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Steven Boutthavong, Peter. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 05, 2024

This is the sixth time I’ve had service performed on my vehicle. Service has always been top notch. More

by Markheidemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Aug 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Garzone. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 05, 2024

Hendrick Toyota is an incredible dealership to work with. A smooth car buying process and the staff really go above and beyond. We just made our third vehicle purchase, and Anthony and Kevin made sure we wer More

by gpgreenoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Kevin Harris
Aug 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 02, 2024

Great experience and a great car dealer was very informative and the team was very friendly More

by Davidbos2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Aug 07, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Andrew Macias. We look forward to helping you with any of vehicle needs in the future!

August 01, 2024

Jimmy was a pleasure to work with he had me in and out ! 10 outta 10 More

by Nicholsherri01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Michalec
Aug 01, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience at Hendrick Toyota Concord with James Michalec. We look forward to seeing you in the future for any of your vehicle needs!

July 31, 2024

The wait for a State Inspection was about 1. 5 hours. Otherwise, very good service More

by KP4587
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Aug 01, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Travis Enix. We look forward to seeing you in the future for any of your service needs!

July 28, 2024

Concord Toyota was able to meet my needs and avoid a return a Toyota Camry purchase from Hendrick Lexus in charlotte. Woody Woods in concord was who did the job for me. More

by griggsbarry8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods, Abadi Almasri
Jul 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 26, 2024

Took vehicle in for. Maintenance...later received a call from someone claiming to be from Hendrix asking if I wanted to sell vehicle. Did not appreciate that the servic More

by schaefs6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Woody Woods
Jul 28, 2024 -

Hendrick Toyota Concord responded

thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager

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