
Hendrick Toyota Concord
Concord, NC
Filter Reviews by Keyword
By Type
Showing 1,130 reviews

Great service The reason I gave this dealership 5 stars is because they are awesome. As soon as you walk in they attend your needs. Dustin was amazing he clarified The reason I gave this dealership 5 stars is because they are awesome. As soon as you walk in they attend your needs. Dustin was amazing he clarified everything that I needed to know and was able to get me my dream car. More
Great Salesman Noel is a great salesman. I have bought two cars from Noel and have been satisfied with both purchases. I LOVE <3 my new Camry. I could not be more Noel is a great salesman. I have bought two cars from Noel and have been satisfied with both purchases. I LOVE <3 my new Camry. I could not be more satisfied. Thank You Noel for getting me what I wanted. I look forward to doing business with you again. You and Juan are great to work with. More
Dustin is the only salesman you would want to work with When I came in 2 weeks ago to get one of my cars serviced I was not expecting to buy a car that day. Honestly no one else in that dealership could hav When I came in 2 weeks ago to get one of my cars serviced I was not expecting to buy a car that day. Honestly no one else in that dealership could have sold me a car except Dustin. He has a very gentle sales approach and knows how to build a rapport with the customer right away. He makes you feel at home and at ease and he puts you in control. Like many people most of my dearlership car buying experiences haven't been that great and I usually don't feel very good after leaving with my purchase but this was definitely not the case I love the car and I feel really good and satisfied with how everything happened. He is fantastic. More
New Vehicle Purchase Truly exceptional experience Every one from sales,finance and service. Have one consistent goal to serve their customer. Every person I dealt with was Truly exceptional experience Every one from sales,finance and service. Have one consistent goal to serve their customer. Every person I dealt with was friendly and easy to work with. In my opinion this Hendrick Automotive Group is a one stop shop. Hendrick has an excellent selection of new and used vehicles and the ability to find any vehicle you want through their network. More

Great customer service I had a great experience with Shelly who was my salesman and she was very knowledgeable. I was greeted by all employees and had a easy and quick sales I had a great experience with Shelly who was my salesman and she was very knowledgeable. I was greeted by all employees and had a easy and quick sales transaction. I would recommend this dealership to all my friends. Also want to thank Sale Manager Mark Poindexter for taking his time to help us. More
Fantastic Salesman We purchased our Sienna Van from Noel McKenzie and I'm here to tell you that when I met Noel, I broke out in song because it was around the Christmas We purchased our Sienna Van from Noel McKenzie and I'm here to tell you that when I met Noel, I broke out in song because it was around the Christmas Holiday. lol. He is a terrific salesman as well as just a nice all around human being that goes the extra mile with a fabulous sense of humor. He is top notch in our book. Thanks Noel ~ Linda Rahtes More

First time buying a car - Amazing experience!!! I was so nervous because I’ve never leased a car before. When doing my research I almost gave up because every other article mentioned how car salesm I was so nervous because I’ve never leased a car before. When doing my research I almost gave up because every other article mentioned how car salesmen will take advantage with “hidden fees”, etc. I really didn’t want to go through the hassle. I’m so lucky that I found Hendrick Toyota of Concord and had the opportunity to work with Darren, Noel and Nick. Darren helped me find what I wanted for a price that I could afford. He was honest and made me feel comfortable throughout the process. Darren connected me with Noel and I’m so glad he did. Noel is one of the happiest people I’ve ever met and knew EVERYTHING about the Toyota Highlander. He invested so much time answering my questions and showing me all the features of the car. He made me feel comfortable and didn’t rush me (even when I asked the same question twice). Noel passed me over to Nick to finish up all the paperwork. Nick was personable and at the end of it all he felt like a friend. He didnt waste my time trying to oversell me something I wasn’t interested in. I told him what I wanted and he gave me his honest recommendation. These guys truly made this an easy and enjoyable experience! I plan to only lease/buy cars from them going forward. I’ll also be sure to spread the good word to anyone who will listen. :) More
Dustin was great Dustin was very helpful and friendly. Rest of the staff did not really impress me. They give the hard sale on protection plans. Really liked my salesm Dustin was very helpful and friendly. Rest of the staff did not really impress me. They give the hard sale on protection plans. Really liked my salesman though and would recommend him to others. More

Excellent service Our experience was great! Shelly Rivera did a great job. She was very patient and helped us find the vehicle that met our needs. Mike Black was also g Our experience was great! Shelly Rivera did a great job. She was very patient and helped us find the vehicle that met our needs. Mike Black was also great! More
Very helpful Thanks for all you did in financing. Very professional and understanding to get me in the car I wanted. I'm beyond happy and in love with my new car ! Thanks for all you did in financing. Very professional and understanding to get me in the car I wanted. I'm beyond happy and in love with my new car ! More