Hendrick Toyota Concord

Abby went well beyond the extra mile in customer service We were looking for a starter car for our teenage daughters and found one at a great price at Hendrick Toyota of Concord. Abby gave us fantastic custo We were looking for a starter car for our teenage daughters and found one at a great price at Hendrick Toyota of Concord. Abby gave us fantastic customer service throughout our experience. She quickly responded to my initial emails, had the car ready for a test drive as promised that night, and even stayed a few hours past her shift so that my wife could come and test drive the car as well. We bought what was probably the cheapest car on the lot, but you would have never known that by the awesome customer service we received. Abby made our purchase go seamlessly, and was a real professional. We'll be looking to upgrade this car in a few years when our girls go off to college, and we hope to work with Abby again then. More

Car Service Jay was very helpful and kind. He did not appear to be in a hurry. He treated me like I was the only customer for the day. He made me aware of the Jay was very helpful and kind. He did not appear to be in a hurry. He treated me like I was the only customer for the day. He made me aware of the possible wait time and updated me to the progress of my service. Very nice man! More

Painless quick Great service rep. Friendly staff. Keep you posted about progress. Waiting area crowded. Thanks for doughnuts. Restroom area for woman so clean. See y Great service rep. Friendly staff. Keep you posted about progress. Waiting area crowded. Thanks for doughnuts. Restroom area for woman so clean. See you again in 5000 miles More

Always interesting. The service tech are always speedy or fast in getting you out of the bay. The techs always speak with a smile and explain so I can understand. The The service tech are always speedy or fast in getting you out of the bay. The techs always speak with a smile and explain so I can understand. The waiting area is always clean and coffee available. Only complaint would be the waiting are is small for the number of people waiting. More

Purchase of 2015 Tacoma Sales people were friendly, not pushy, and very knowledgeable of their vehicles. Very accommodating as well. The detail department got our additions d Sales people were friendly, not pushy, and very knowledgeable of their vehicles. Very accommodating as well. The detail department got our additions done very quickly and we were on our way. More

Really nice and friendly service. Dusting was a nice guy, we made a deal that the money worked for me and for them. Thanks! Got out of a Lease for a purchase of a Camry. Dusting was a nice guy, we made a deal that the money worked for me and for them. Thanks! Got out of a Lease for a purchase of a Camry. More

Buying Experience Very satisfied with Tylerl and the entire sales staff. All questions were answered promptly and to my satisfaction. I look forward to purchasing anoth Very satisfied with Tylerl and the entire sales staff. All questions were answered promptly and to my satisfaction. I look forward to purchasing another Toyota in the future. More

Purchase of Toyota Camry Excellent and friendly, Helped me to understand the many features of my new automobile. They were patient with me as we worked through all of the deta Excellent and friendly, Helped me to understand the many features of my new automobile. They were patient with me as we worked through all of the details. More

Tires I have worked with Woody for many years and appreciate his service. He is very skilled, knowledgeable and friendly. Great asset to your dealership. Ha I have worked with Woody for many years and appreciate his service. He is very skilled, knowledgeable and friendly. Great asset to your dealership. Have known Tim for many years and can say the same for him. More

Purchased a new car Great experience! Noel McKenzie and Paul Shaw were extremely helpful & knowledgeable. Mike Carpentier was very helpful. Thank you for all the hard wor Great experience! Noel McKenzie and Paul Shaw were extremely helpful & knowledgeable. Mike Carpentier was very helpful. Thank you for all the hard work you did! More