Hendrick Toyota Concord

Abby is the best. I went to the dealership not expecting to get a deal good enough that I would trade that day. Pleasantly surprised, I drove my new Avalon home. Abby w I went to the dealership not expecting to get a deal good enough that I would trade that day. Pleasantly surprised, I drove my new Avalon home. Abby was the best. She was very business, but she made me feel very comfortable. After a little negotiating with Marty, I got a good deal. Chris in finance was very nice and handled my transaction without a hitch. Thanks to all 3 for a great experience. More

Great Car Buying Experience My wife bought me a new truck for my birthday from Ken Nance and she couldn't say enough good things about him and the dealership as a whole. We had My wife bought me a new truck for my birthday from Ken Nance and she couldn't say enough good things about him and the dealership as a whole. We had a 2017 Honda Odyssey that she didn't really like so we thought we would just take it and see if they would trade with us for a Highlander, well she is now the proud new owner of a 2018 Toyota Highlander Limited. They matched the price that another dealership had offered on the Odyssey and also gave us a wonderful deal on the Highlander. My wife was right as usual, Ken is wonderful and so accommodating to his customers. I do also have to mention a couple other wonderful associates at the dealership, Sedric, Kaitlyn & Nick was very helpful in the purchasing of our second new car within a week from Ken Nance!! More

Pleasurable Experience My mom had bought 2 new cars from Ken Nance so I thought I would see what was so special about him and Hendrick Toyota. Well he is just one of the nic My mom had bought 2 new cars from Ken Nance so I thought I would see what was so special about him and Hendrick Toyota. Well he is just one of the nicest and most professional salesmen I have ever seen. I had a 2015 Civic and was looking at a new 4Runner, they allowed me a very fair amount on my Honda plus discounted the new car. It was a very easy process and everyone was very helpful. Sedric was very helpful with getting my payment where I wanted it and Nick in finance got us a good rate. Highly recommend Ken and Hendrick Toyota!! More

Quick & Easy Deal My son and daughter in law bought 3 new vehicles from Ken Nance and talked me into going to see him. I had a 2013 Chrysler Town & Country Handicap Van My son and daughter in law bought 3 new vehicles from Ken Nance and talked me into going to see him. I had a 2013 Chrysler Town & Country Handicap Van and no longer needed it as my husband passed away. I knew I was upside down in the van but Hendrick Toyota was able to get me out of it and into a beautiful 2018 Toyota RAV4. I’m very happy with my new car and the service I was provided by Ken and his teammates. Ken was very helpful and never made me feel like I was being pressured to buy from him, he answered all questions and was very honest. If your in the market for a new car I highly recommend Ken @ Hendrick Toyota as well as Sedric who is a Sales Manager and Nick in Finance. More

New tires Had an appt with Matt Baronski to get 4 new tires Everything went well Matt went over which tires I had chosen and all the cost involved. Got me Had an appt with Matt Baronski to get 4 new tires Everything went well Matt went over which tires I had chosen and all the cost involved. Got me in the waiting room when work was completed. More

Noel is the bomb.com Thanks Noel for making the experience great ! You were very dedicated to making the sale happen and I appreciate it very much !!!! Thanks so much Thanks Noel for making the experience great ! You were very dedicated to making the sale happen and I appreciate it very much !!!! Thanks so much More

Oil change. Every time I go in to get my truck serviced and/or oil changed Brad Treece Is always very attentive and provides great customer service. Every time I go in to get my truck serviced and/or oil changed Brad Treece Is always very attentive and provides great customer service. More

Great Customer Service Every time I visit this dealership for service, I am greeted by the friendliest and most accommodating people. Make sure you see Chip Gonion for your Every time I visit this dealership for service, I am greeted by the friendliest and most accommodating people. Make sure you see Chip Gonion for your service needs! More

Very Good Experience The service advisor had excellent customer service skills. The service advisor kept me informed and made feel comfortable with his advice about my veh The service advisor had excellent customer service skills. The service advisor kept me informed and made feel comfortable with his advice about my vehicle! Great job by your service staff at Hendrick Toyota More

Friendly and through service It's always great to work with Steven. He listens to your concerns and recommends the best service for your vehicle. The service department is fast, b It's always great to work with Steven. He listens to your concerns and recommends the best service for your vehicle. The service department is fast, but through, and their prices are reasonable. More