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Hendrick Toyota Concord

Concord, NC

4.8
1,130 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,130 reviews

September 21, 2018

GREAT EXPERIENCE Great car buying experience. Ken never pressured us. He helped us find the Highlander we were looking for. I will definitely recommend Ken to other More

by Highlander 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Barnhardt, Sedric Parker, Ken Nance
Nov 02, 2018 -

Hendrick Toyota Concord responded

Alex and Cathy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Concord. Ken is an asset to our team and we glad to hear you found your Highlander. Vernita CRM

September 11, 2018

RED CARPET TREATMENT Shelly Rivera first time we met her and for us she is a class A representative in Hendrick Toyota in Concord. She is very professional, honest, charmi More

by Matatan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 02, 2018 -

Hendrick Toyota Concord responded

Luis, we're happy you found our staff to be so supportive during your experience here at Hendrick Toyota Concord. Shelly is an asset to our sales team. Vernita CRM

September 11, 2018

First time car buyer! The experience was was smoother and seamless than I could’ve imagined. Everyone was very nice and understanding. I know for a fact that everyone who h More

by CarlbPowell1911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ella, chris in finance, Bob in sales, my good friend Larry McBryde in service
Nov 02, 2018 -

Hendrick Toyota Concord responded

Carlbpowell1911, we're so glad that we were able to go above and beyond your expectations! We are happy to hear the process was seamless and your first buying experience was great. Vernita CRM

September 06, 2018

Keshon Wilson and Hendrick Toyota are always on point.! I would highly and recommend anyone to only Hedrick Toyota. They make you feel like family. Keshon Wilson was absolutely great. He does not pressure y More

by CGIBSON007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Parker, Keshon Wilson
Nov 02, 2018 -

Hendrick Toyota Concord responded

Cgibson007, your wonderful feedback and rating mean a lot to us. Keshon is a great asset to our sales team and we are happy you are apart of the Toyota family. Vernita CRM

September 03, 2018

Great salesman Keshon was great to deal with during our new car purchase it was because of him that we bought the car highly recommend Keshon and this dealer if y More

by Dewey L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keshon Wilson
Sep 24, 2018 -

Hendrick Toyota Concord responded

Hi Dewey, Thank you so much for your positive comments about Hendrick Toyota Concord and Keshon! Vernita Customer Relations Manager

September 02, 2018

Excellent The service was excellent! We appreciate all of Shelly’s help with making sure we received the payment as close as we needed it to be. She explained More

by ward, sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Marty Waddell
Nov 02, 2018 -

Hendrick Toyota Concord responded

Sandy, your wonderful feedback and rating mean a lot to us. We are glad Shelly met all of your needs. She is a asset to our team and we are glad you are happy with your 4Runner. Vernita CRM

August 31, 2018

Service Visit I’ve had my Toyota Prius serviced here since 2009. I’m pleased with the service I receive and especially like working with Chip Gonion. More

by Ellen1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Sep 24, 2018 -

Hendrick Toyota Concord responded

Hi Ellen, Thank you for taking the time to leave a review for us at. We're happy we continue to meet your expectations! Chip is one of the many great employees here at Hendrick Toyota Concord. Vernita Customer Relations Manager

August 30, 2018

Routine maintenance is a breeze I like the ease and convenience of making my appointment online, and appreciate the email reminders. The service area opens at 7am which fits my sched More

by deniseNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski
Nov 02, 2018 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent experience with us! Vernita CRM

August 26, 2018

Exceptional Dependable, reliable, creditable and economical and hospitable! Despite the crowd that early in the morning, they honored my 7:45am appointment and More

by Bestcustoner73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Morgan, Matt Baranoski
Nov 02, 2018 -

Hendrick Toyota Concord responded

Hi Bestcustoner73, thank you so much for your positive comments about Hendrick Toyota Concord! Vernita CRM

August 25, 2018

Professional experience Enjoyed working with Claude and Darren. Both impressed us. Worked with Claude the most and he was a 10 especially compared to a couple others we encou More

by Retireecouple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude in sales and Nick in finance, Dave Parker, Darren Miskelly
Nov 02, 2018 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent experience with us! Vernita CRM

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