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Hendrick Toyota Concord
Concord, NC
1,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,073 reviews
September 27, 2024
Experienced an unexpected dead battery on a rainy day and had to go to the dealership without an appointment. However, Brandon worked me in quickly and got me back on the road with a new battery. had to go to the dealership without an appointment. However, Brandon worked me in quickly and got me back on the road with a new battery. More
by Dozerball
Employees Worked With
Brandon Chestnutt
September 19, 2024
AWESOME 60k service with the staff from Hendrick! They noticed an issue with the water pump and work to make sure the repairs were handled through the service contract - huge savings. Expected a mu They noticed an issue with the water pump and work to make sure the repairs were handled through the service contract - huge savings. Expected a much longer wait, in and out in about 4 hours. More
by tneel25
Employees Worked With
Brice, Travis Enix
September 14, 2024
Abadi Almasri was my service advisor and he made me feel like I could trust them to actually perform the services they billed me for. He was upfront about the cost and gave me a close to accurate time that like I could trust them to actually perform the services they billed me for. He was upfront about the cost and gave me a close to accurate time that it would take to complete the maintenance on my car. More
by Jmet2024
Employees Worked With
Abadi Almasri
September 13, 2024
The service advisor went way beyond the standard protocol to help me in my situation. I give them 5 stars, but they truly deserve a whole lot more! to help me in my situation. I give them 5 stars, but they truly deserve a whole lot more! More
by rooster28472
Employees Worked With
Justin Dreyer
September 11, 2024
I am a loyal Toyota owner. I had a negative experience with my last dealership and so I decided to try Hendrick Toyota of Concord because I had a really positive experience wit I had a negative experience with my last dealership and so I decided to try Hendrick Toyota of Concord because I had a really positive experience with their service department earlier in the year. It was important to me to work with a female sales associate, and I was impressed that Hendrick had so many women working in sales. Jessie Chase helped me and I bought my new car from her. She was authentic, knowledgable, and she respected my time and wishes. She helped me buy the car that I wanted, not the other way around. The entire car-buying experience was very different with her and I will be returning to her from here on out, as well as recommending her to others. If you want to have a positive, pressure-free car buying experience where you will receive excellent service from start to finish, contact Jessie Chase at Hendrick. More
by Jenn
Employees Worked With
Chip Gonion, Jessica McClellan
September 11, 2024
This is the only place I use to have my car serviced. I appreciate the reliable work and the great customer service. Woody Woods is the service advisor I have used for many years. I can count on his hone I appreciate the reliable work and the great customer service. Woody Woods is the service advisor I have used for many years. I can count on his honest advice and approachability. More
by Wilsondjw1
Employees Worked With
Woody Woods
