Hendrick Toyota Concord

Best Dealership in Charlotte Region Hendrick staff are always attentive and ready to assist with everything you need. I work within a quarter of a mile from another dealership but drive Hendrick staff are always attentive and ready to assist with everything you need. I work within a quarter of a mile from another dealership but drive 25 min to get to Hendrick for my service ! That says it all ! More

Painful process of getting products purchased refunded ! I’ll admit the purchasing process is pretty great. However anything following this process is a pretty painful experience. From service work provided I’ll admit the purchasing process is pretty great. However anything following this process is a pretty painful experience. From service work provided on your vehicle , to refunds from products purchased after the vehicle has been sold. I have had to jump thru hoops to try and get my refund since I have recently traded my truck. I’ve had numerous bad experiences with the service Dept from length of time in service, to wheels being damaged. Ive tried to trade my truck back to the dealer for something newer only to be told it can’t be done, now the finance company Setf whom my truck was financed with has told me I’m entitled to a refund of products purchased however it’s almost like the dealer thinks I’m lying to them. I’ve sent them over paper work from the other dealership as requested , I didn’t hear back for days, they say that’s perfect thank you, a week goes by and now they need more info to return my money? Needless to say I won’t be purchasing or servicing a vehicle here any more. More

Amazing saleslady LaChrisha worked very hard to find the truck I wanted. She was very kind and pleasant to work with. She had the answers for all my questions. It was a LaChrisha worked very hard to find the truck I wanted. She was very kind and pleasant to work with. She had the answers for all my questions. It was a pleasure to work with her. Very Professional Saleslady Tony H More

great customer servicese I recently had my Toyota Highlander serviced at Hendrick Toyota Concord and left extremely satisfied with my customer service experience with Michael I recently had my Toyota Highlander serviced at Hendrick Toyota Concord and left extremely satisfied with my customer service experience with Michael Sheehan. He took care of everything I had asked be done, including my 50k service as well as having the techs look at and fix my glove compartment door. He also went above and beyond and had my key replaced, and made sure I was satisfied before I left. This is the first time I have had the pleasure of working with Michael, and I'd like to make sure he was available every time I have my vehicle serviced. More

Toyota Rav4 Limited Very impressed with my salesman Todd Moore. Todd was professional, knowledgeable and a pleasure to work with. He helped me make my new car buying expe Very impressed with my salesman Todd Moore. Todd was professional, knowledgeable and a pleasure to work with. He helped me make my new car buying experience a truly pleasant one. Also a "shout out" to Chris, my financial specialist who was extremely accommodating and helpful. More

Shelly was an amazing salesperson! Shelly provided everything in full detail. Furthermore, she was very kind. She understood all of our needs and found us the perfect truck we Highly re Shelly provided everything in full detail. Furthermore, she was very kind. She understood all of our needs and found us the perfect truck we Highly recommend her More

My new 2018 RAV4 I bought my new Toyota RAV4 from Hendrick Toyota and it was a truly exceptional experience. I would highly recommend this dealer for all your car and I bought my new Toyota RAV4 from Hendrick Toyota and it was a truly exceptional experience. I would highly recommend this dealer for all your car and truck buying needs. Noel was an amazing salesperson and I would also highly recommend him as he knows his vehicles and what the customer is looking for!!! Thank you Noel and Hendrick Toyota of Concord for your continued help when purchasing my vehicles!! More

Very Happy We had a very good experience with Shelly and the dealership. They answer all our questions about the Vehicle and showed us new features that came wit We had a very good experience with Shelly and the dealership. They answer all our questions about the Vehicle and showed us new features that came with. We highly recommend you to stop by. More

Excellent salesman, great guy. Great. Very helpful and easy to work with. Told you everything you needed and wanted to hear. Great salesman and great guy. Will go through him on my Great. Very helpful and easy to work with. Told you everything you needed and wanted to hear. Great salesman and great guy. Will go through him on my next vehicle. More