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Hendrick Toyota Concord

Concord, NC

4.8
1,129 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,129 reviews

April 02, 2021

The service department is awesome. Bradley Treece has always helped us with all 5 Toyotas. Courteous and professional. That’s all we will ever own. More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Treece
Apr 05, 2021 -

Hendrick Toyota Concord responded

Hi Kelly. Thanks so much for taking your time to write us such a great review for Brad Treece. He is a valued member of our team. We appreciate your business. Vernita, Customer Relations Manager

March 29, 2021

I had such a good time. Everyone here was so friendly and helpful. The atmosphere was super welcoming. I just wanted to give a big thank you to Shelly and Michael for helping through it all and giving me the More

by Karena Yang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Carpenter , Shelly Rivera
Mar 30, 2021 -

Hendrick Toyota Concord responded

Thank you, Karena! We strive for 100% satisfaction, and it is great to see you had such a positive experience with Shelly Rivera, Michael Carpentier, and our team here at Hendrick Toyota Concord. We appreciate your awesome review and look forward to working with you again. Welcome to the the Hendrick Toyota concord family. Vernita, Customer Relations Manager

March 26, 2021

If it were not for Travis Morton, I would not be driving all the way from Salisbury for my service..He is extremely helpful. Thank you for the safety precautions that your dealership diligently enforces. More

by mymillie10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Morton
Mar 29, 2021 -

Hendrick Toyota Concord responded

Thanks so much for taking your time to write Travis Morton and our team at Hendrick Toyota Concord such a great review. We appreciate your business. Vernita, Customer Relations Manager

March 25, 2021

Good experience. Treated very well. Knowledgeable about my needs. In and out without a problem. I would recommend them, although service is a wee bit on the pricey side. More

by hgjgpop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Mar 26, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your wonderful review, kind words and recommendation for our team. It means a lot to all of us and we are so happy to have you as part of our Hendrick Toyota Concord family! Vernita, Customer Relations Manager

March 23, 2021

pleased with my experience with Hendrick Toyota and my service advisor Jim Poydock was very helpful and professional. Technician Ryan Reeves seems to have done a professional job. More

by bdavis1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Reeves
Mar 24, 2021 -

Hendrick Toyota Concord responded

Thank you so much for taking the time to share about your experience with Jim Poydock and Ryan Reeves here at Hendrick Toyota Concord. We look forward to your next visit. Vernita, Customer Relations Manager

March 20, 2021

I have been coming to Toyota concord for 15 years & have bought 1 Camry & now leasing Corolla . There service department is excellent as long as Rick McKenzie is in charge. Today Justin Dreyer helped me & u More

by bevu2jasmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Mar 22, 2021 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave us this great feedback of your recent service experience with Justin Dreyer! We are so glad to hear that our team was able to go above and beyond your expectations. We appreciate your continued loyalty to our store. Vernita, Customer Relations Manager

March 17, 2021

Excellent Customer Service My Salesman Eric Was Awesome Would Recommend this place to anyone ..He really made car buying fun and not stressful Awesome Job Hendricks Toyota Concord More

by Yalonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hall , Nick East
Mar 18, 2021 -

Hendrick Toyota Concord responded

Yalonda, we're so glad that we were able to go above and beyond your expectations! I'm so excited to forward your feedback along to Eric. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Vernita, Customer Relations Manager

March 15, 2021

Great service at this dealership. Woody always lets us know how our vehicle is looking and recommends what we need to do! I trust him completely and you should too! More

by cglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Mar 16, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction. It is great to see you always have such a positive experience with Woody at Hendrick Toyota Concord service department . We appreciate the recommendation. Vernita, Customer Relations Manager

March 10, 2021

Service repair desk was very quick to check me in and take my order. The actual time of service was a little slow and they informed ne that they were busy and behind schedule. At checkout they had an in More

by rpyorky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Treese
Mar 11, 2021 -

Hendrick Toyota Concord responded

Thank you for taking the time to review our dealership and share your recent service experience with us. We hope to see you again. Vernita, Customer Relations Manager

March 10, 2021

Steven was professional and extremely courteous. He provided me with the necessary facts to allow me to make an informed and important decision. Thank you! More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Spooner
Mar 11, 2021 -

Hendrick Toyota Concord responded

Hi Cindy, Thank you for posting this review. We will pass it along to your Service Advisor, Brad Spooner, and the rest of the team here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

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