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Hendrick Toyota Concord

Concord, NC

4.8
1,129 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,129 reviews

May 20, 2021

Polite people and they work super fast. Chris Garzone was straight forward. Every question I asked was answerd with no hesitation great service in this dealership. More

by Juniorherrera1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
May 21, 2021 -

Hendrick Toyota Concord responded

Thank you, we appreciate your feedback! We're glad to hear Chris Garzone delivered such a great experience. If there's anything further we can do for you, we are happy to help. Vernita, Customer Relations Manager

May 19, 2021

Kyle and Kevin were the best! Made it so easy!! Would definitely use them again!! Made life so easy!! Made me feel like a friend, not just a customer!!! More

by amoneymaker24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle A, Kevin Harris, Mike Carpentier
May 20, 2021 -

Hendrick Toyota Concord responded

Thank you for taking the time to let us know how we did. We certainly value Kyle and Kevin as part of our team and are happy to hear you had such an awesome experience with them. We look forward to your next visit and welcome you to the Hendrick Toyota Concord family. Vernita, Customer Relations Manager

May 11, 2021

Great experience with Todd! Easy and fun experience getting a new Corolla. Excited to be driving this one and he was very helpful! Thank you! More

by masonjenkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Moore
May 13, 2021 -

Hendrick Toyota Concord responded

Todd Moore is a wonderful part of our team here at Hendrick Toyota Concord and we are thrilled to hear of your excellent experience, Mason. We hope that both you enjoy your new Corolla for many years and if we can be of any assistance to you in the future, please do not hesitate to reach out to us. Vernita, Customer Relations Manager

May 10, 2021

The dealership service department scheduled the appointment at a time convenient for me. They took it in on time and were done faster than expected. Overall a great experience. More

by Nene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
May 11, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Chris Garzone. We can't wait to see you again. Vernita, Customer Relations Manager

May 10, 2021

Ryan was pleasant and gave alot of useful information. Explained everything that was going to take place. Theb he reviewed what was recommended for my next visit More

by chiprtash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
May 11, 2021 -

Hendrick Toyota Concord responded

It's 5 Star experiences like yours that really keep us motivated! Our team strives to deliver an excellent service experience, and we are glad you found this to be the case during your service visit with Ryan Cawley. We hope to be of service to you again in the future. Vernita, Customer Relations Manager

May 08, 2021

Hendrick Toyota of Concord is like no other car dealership we’ve ever worked with. They genuinely want to make their customers happy and they’re very honest and fair with their pricing. TJ worked v More

by ksome_76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Parris, Anthony Arellano
May 10, 2021 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review! We work really hard to make sure every single one of our customers receive the best service, We are happy to see that reflected during your buying experience with our team at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

May 03, 2021

My experience with Hendrick Toyota Concord was awesome as usual the work done was very expertly done I was informed of the process and wait time. More

by cwhite308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
May 03, 2021 -

Hendrick Toyota Concord responded

We appreciate you taking the time to share your service experience with us. If we can be of any assistance to you in the future, please do not hesitate to contact us. Vernita, Customer Relations Manager

May 03, 2021

Very easy process! Everyone was helpful and friendly. Greeted right away, shown waiting area, and truck was ready in the time frame I was given. More

by Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
May 03, 2021 -

Hendrick Toyota Concord responded

We appreciate you taking the time to share your experience with us. If we can be of any assistance to you in the future, please do not hesitate to contact us. Vernita, Customer Relations Manager

May 01, 2021

This is the best dealership in the Charlotte area. They have the best sales people in the Charlotte area. The best managers and the best service department. More

by Joe & liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Joe Burke
May 03, 2021 -

Hendrick Toyota Concord responded

Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know that our team has earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

April 30, 2021

The service center at Hendrick Toyota in Concord is the best and that is largely in part due to my service advisor. Chris Haynes works diligently to ensure my vehicles are taken care of. This is important More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
May 06, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your awesome 5-star rating, Stephanie. We look forward to seeing you again here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

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