Hendrick Toyota Concord

Always courteous technicians and staff. Comfortable waiting area. Cleanliness. Technicians explain whatever is needed and a staff person routinely asks if anyone needs update on vehicle repair. I do th waiting area. Cleanliness. Technicians explain whatever is needed and a staff person routinely asks if anyone needs update on vehicle repair. I do think the prices are high. More

We purchased our Sienna from Chris C. back in Jan. It was an awesome experience! Then we had our first service today! To say that your team blew us out of the water is an understatement! Top notch service an awesome experience! Then we had our first service today! To say that your team blew us out of the water is an understatement! Top notch service and top notch people. The dark haired lady at the loaner desk was very nice and answered multiple questions. Ryan was great with letting me know all I needed!!! Thank You so much! More

Hendrick Toyota Concord has been a great place to purchase and service my Rav 4. Staff members that I have interacted with have been knowledgable, courteous, and friendly. purchase and service my Rav 4. Staff members that I have interacted with have been knowledgable, courteous, and friendly. More

Hendrick Toyota Concord is the place I purchase my vehicles and also where I have them serviced. Chip, in the service department is great to deal with and can describe things so even I can understand vehicles and also where I have them serviced. Chip, in the service department is great to deal with and can describe things so even I can understand. He even warned me about my low battery which I now know to watch carefully. When you depend on your vehicle, you need and want the kind of service you receive at Hendrick Toyota Concord. More

I would not recommend the dealership to anyone that is in a hurry. I don't know why we have to make an appointment to come there because it takes so long with an appointment. My appointment was for noon and a hurry. I don't know why we have to make an appointment to come there because it takes so long with an appointment. My appointment was for noon and it took over an hour and a half to change my oil and rotate my tires. That makes no sense at all and I have other things to do besides waste my time. My time is valuable just like everybody at the dealership. More

When I signed receipt, it was $30 higher than quote with a "MISC" fee which they couldn't explain. I will NOT be back!!!!! Crooked a "MISC" fee which they couldn't explain. I will NOT be back!!!!! Crooked More

great experience with Andrew our salesman and Chris our finance guy. Very professional and easy to deal with. will definitely be back for the next vehicle finance guy. Very professional and easy to deal with. will definitely be back for the next vehicle More

Austin, the service rep, was right on the ball. He was Knowledgeable, courteous. I knew that he would make sure things would be checked out. Knowledgeable, courteous. I knew that he would make sure things would be checked out. More

Brandon was my service rep. I don't remember his last name. He is black. He was very patient with me, very professional and friendly. Jacob was the person who drove me to Concord Mills. He, too was grea name. He is black. He was very patient with me, very professional and friendly. Jacob was the person who drove me to Concord Mills. He, too was great. Love me some Hendrick service!! More

Super nice to deal with. fast service in getting every thing taken care of. several follow up calls to see how every thing with the car was. only thing if you buy on Sunday there is no detail personal the thing taken care of. several follow up calls to see how every thing with the car was. only thing if you buy on Sunday there is no detail personal there to do the car but I received a call to bring it back any time for its detail but living over 100 miles away is a little to much for a car wash More