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Hendrick Toyota Concord
Concord, NC
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engine error code came up and they were quick to determine the cause. It was covered under warranty and their approval took the longest. once approved and part received, repairs done in timely man determine the cause. It was covered under warranty and their approval took the longest. once approved and part received, repairs done in timely manner More
People were great. Friendly, patient. But your pricing on parts and labor is ridiculous. My insurance adjuster showed me the parts difference between yours and Toyota.c Friendly, patient. But your pricing on parts and labor is ridiculous. My insurance adjuster showed me the parts difference between yours and Toyota.com, almost 25% markup. plus 1.5 hours labor to replace a cover under the car that required 4 screws and 10 pop in connections. 30 minutes should be more than enough. More
Great customer service, Jimmy was very helpful and easy to work with. Happy with the process overall, 2nd vehicle purchased from a Hendrick dealership. to work with. Happy with the process overall, 2nd vehicle purchased from a Hendrick dealership. More
Purchased a 2024 Toyota Tundra. It was truly a smooth and stress free buying experience. The sales staff was willing to work with us on pricing and Andrew was a great sales speciali It was truly a smooth and stress free buying experience. The sales staff was willing to work with us on pricing and Andrew was a great sales specialist!! More
Excellent experience, service writer was very good ,l kept me informed and explained all aspects of the service. Enjoyed the video link that the mechanic produced about the service provided on my vehicle kept me informed and explained all aspects of the service. Enjoyed the video link that the mechanic produced about the service provided on my vehicle More