Back

Hendrick Toyota Concord

Concord, NC

4.8
1,072 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,072 reviews

October 09, 2024

Shelley Rivera was awesome to work with. Ms Rivers not only took care of me but came in on her day off voluntarily to work with me. I hope all employees in sales with Hendricks rises to he More

by eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Matthew Kaiser
Oct 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the awesome feedback, Eric. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 07, 2024

Fantastic service department, always helpful and clear on exactly what is going on. My vehicle was ready early and the price was as expected. They are my go-to for my RAV4 services. More

by Wudangblade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Oct 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chip Gonion. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 03, 2024

Responsive, quick, easy to work with. Appreciate the text updates and communication provided through out the service process. More

by Whiteme13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince’s Vasquez & Ben
Oct 05, 2024 -

Hendrick Toyota Concord responded

Keeping our customers informed is a priority with us hear at Hendrick Toyota Concord, and we're happy it made your service experience smooth. We look forward to assisting you again in the future. Vernita, Customer Relations Manager

October 02, 2024

Jordon in the Service department went out of his way to accommodate, my schedule. Great Service. More

by dmk
Recommend Dealer
Yes
Employees Worked With
Jordan Gladden
Oct 05, 2024 -

Hendrick Toyota Concord responded

Ensuring convenience and top quality care for our customers is always a priority. We look forward to assisting you again in the future. Vernita, Customer Relations Manager

October 02, 2024

Every time I enter the dealership I’m greeted by staff. Everyone is very professional and attentive. My regular service advisor left but I feel comfortable with any of the other service advisors. I’ve bee More

by paulettearley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Chris Haynes, Jay Moore, Abadi Almasri, Brandon Chestnutt
Oct 04, 2024 -

Hendrick Toyota Concord responded

We truly appreciate your trust in our team and are happy to hear that you feel welcomed and confrontable with all of our service advisors. We look forward to contusing to service you for many more years to come. Vernita, Customer Relations Manager

September 30, 2024

Went in to look at Highlanders, looked at almost every Highlander they had until we were finally able to make up our minds. Shie was very helpful by explaining what packages came with what and Brandon got More

by Destiny b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie budsri
Oct 05, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Julianna. We are so happy to read such a great review about your experience with shie Budsri and Brandon Chestnutt at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 30, 2024

Shie was great and very patient. Went in on a rainy day and he showed me multiple cars until we found the one that me and the wife would both be very happy with. If you ever need a c More

by Jose rosario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie budsri
Oct 05, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Jose. We are so happy to read such a great review about your sales experience with Shie Budsri at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 28, 2024

Excellent service and they treated me like family. Andrew is the go to and will definitely refer anyone interested his way. More

by smartin71471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Anthony Arellano, Nick East, Andrew Macias
Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 27, 2024

Andrés is very professional,kind person that I never met. May thanks Andrés for everything More

by Oscar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Oscar. We are so happy to read such a great review about your sales experience with Andrés Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 27, 2024

Experienced an unexpected dead battery on a rainy day and had to go to the dealership without an appointment. However, Brandon worked me in quickly and got me back on the road with a new battery. More

by Dozerball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Sep 30, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

...
6
...