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Hendrick Toyota Concord

Concord, NC

4.8
1,129 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,129 reviews

October 30, 2021

Service advisor Abadi Almasri was very helpful and his advises helped to determine what I want. This is my fifth time and I will continue visit this dealership More

by Mahmoud Salem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Nov 02, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Abadi Almasri. We appreciate your continued patronage. Vernita, Customer Relations Manager

October 28, 2021

Absolutely love working with Hendrick Toyota! My family has bought at least nine cars from them over the years and I’ve always had excellent experiences. Highly recommend! More

by Paitence69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 29, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your wonderful review, kind words and recommendation for our team. It means a lot to all of us and we are so happy to have you as part of our Hendrick Toyota Concord family! Vernita, Customer Relations Manager

October 27, 2021

Explained everything really well, worked with me and I was able to get exactly what I wanted. More

by Amber Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Oct 29, 2021 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review, Amber! We work really hard to make sure every single one of our customers receive the best service. We are happy to see that reflected with your sales experience with Eric Hall. We hope to see you again soon. Vernita, Customer Relations Manager

October 27, 2021

Justin was a pleasure to do business with. He is very friendly, professional and took his time to explain the service needed and other questions we need. I would highly recommend him. More

by atmj75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Oct 29, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Justin Dreyer. Thank you for the recommendation and we look forward to your next visit. Vernita, Customer Relations Manager

October 23, 2021

I give 5 stars for the excellent and professional dedication of Todd Moore (Sales Associate), from the beginning we made a fluent and exact communication of my needs and documentation to present, tha More

by carlosbrbs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Moore
Oct 25, 2021 -

Hendrick Toyota Concord responded

Hi Carlos. Thank you very much for a great review! It make us happy to receive your compliments and appreciation. We are glad to know our team earned your business. We look forward to seeing you again!

October 18, 2021

I took my Toyota in for service October 14, 2021 and received exceptional service from Jay Moore. He was very thorough in explaining the work to be done and he answered all my questions with clarity. H More

by L. Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Travis Morton
Oct 18, 2021 -

L. Wallace responded

I am a first time Toyota owner and I had a good purchasing experience and I have had excellence experience with the service department.

October 18, 2021

Chris Garzone provided excellent service. Got a great deal on tires as well, cheaper than anywhere else I could find! More

by ss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Oct 21, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Chris Garzone. We look forward to your next visit. Vernita, Customer Relations Manager.

October 14, 2021

If anyone is looking for a new or used vehicle, Hendrick Toyota Concord is the only place that you should go to! I’ve bought three brand new vehicles from these guys and have had great experiences every tim More

by Lee.bruce554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris And Matt Kaiser, James Ramirez
Oct 19, 2021 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your sales experience here at Hendrick Toyota Concord. We look forward to taking care of your automotive needs in the future. Vernita, Customer Relations Manager

October 11, 2021

A shout out to Brad for seeing our car through an unexpected breakdown. His focused attention and expedience put us back in operation faster than anticipated (especially grateful as we were schedule More

by Sannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 12, 2021 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review! We work really hard to make sure every single one of our customers receive the best service. We are happy to see that reflected on your service visit with us. We do hope we can be of assistance in the future. Vernita, Customer Relations Manager

October 07, 2021

Chip is always top of the line he treats people with great respect and we always request him we enjoy his presence. He should train other people how to deal with the public More

by Debbiemills961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Oct 10, 2021 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Chip Gonion. Chip is a valued member of our team and we are so happy to see that he is doing such a great job. Vernita, Customer Relations Manager

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