Back

Hendrick Toyota Concord

Concord, NC

4.8
1,129 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,129 reviews

November 10, 2021

Eric was a pleasure to work with and first class all the way. I would recommend him and the dealership for your next car buying/selling needs. More

by jbone1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
November 10, 2021

I’ve always had great service whenever we bring our cars in. Chip Gonion, the service consultant, was very friendly and was able to answer all of my concerns. More

by tommyandrews58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Nov 13, 2021 -

Hendrick Toyota Concord responded

Chip Gonion is a wonderful part of our Team here at Hendrick Toyota Concord and we are thrilled to hear of your excellent experience. We look forward to your next visit. Vernita, Customer Relations Manager

November 09, 2021

Had an excellent service experience with Travis Enix when I brought my car in with the check engine light on. Travis fixed the slight emission related issue caused by a loose gas cap . Travis fixed the issu More

by Happy Rav4 Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

November 09, 2021

Chris Garzone was very nice and answered my questions and helped with all my requests. More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Nov 10, 2021 -

Hendrick Toyota Concord responded

We are so happy to hear how nice and helpful Chris Garzone was. Please do not hesitate to contact us with any further questions or concerns. We are always here to help! Vernita, Customer Relations Manager

November 09, 2021

Eric was amazing! He made the buying experience quick and easy. He went above and beyond to make sure I got everything I needed and made sure I was able to stay within my budget. I will always go to Eric to More

by christina.ardon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hall
Nov 13, 2021 -

Hendrick Toyota Concord responded

Thank you, Christina We strive for 100% satisfaction, and it is great to see you had such a positive experience with Eric Hall and our team here at Hendrick Toyota of Concord. We appreciate your awesome review and look forward to working with you again. Vernita, Customer Relations Manager

November 08, 2021

Brad my service coordinator was absolutely great. I explained to him the potential appointment conflicts of getting my tires replaced and a doctor appointment. Brad jumped right in and made certain th More

by Roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review, Roger! We work really hard to make sure every single one of our customers receive the best service. We look forward to your next visit. Vernita, Customer Relations Manager

November 08, 2021

Service took a normal amount of time (~45 minutes) and an older lady kept on coming into the waiting room to ask if anyone wanted an update on their car and if anyone had any questions/concerns. Overall good More

by maxinek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland
Nov 09, 2021 -

Hendrick Toyota Concord responded

Thank you so much for your awesome 5-star rating. We look forward to seeing you again here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

November 08, 2021

Excellent service. Woody was very transparent about the needs and costs of service required. We currently have two vehicles that Hendrick Toyota service regularly. More

by sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Nov 09, 2021 -

Hendrick Toyota Concord responded

We are very happy to see that Woody Woods provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

November 08, 2021

Great Service as usual. My sevice advisor is freindly, efficient and knowledgeable. He Explains what needs done to where I can understand. More

by lizruss327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Nov 09, 2021 -

Hendrick Toyota Concord responded

We are very happy to see that Hendrick Toyota Concord provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

November 08, 2021

its to go place if any thing happens to car whether its related to regular service or collision, all in one place. highly recommended. More

by Achyut T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Spooner, Abadi Almasri
Nov 09, 2021 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord We hope to be of service to you again in the future. Vernita, Customer Relations Manager

...
56
...