Hendrick Toyota Concord

I have been back and forth to this dealership for the last 4 years I have bought my fourth car now they have worked with me consistently over the years they have helped me and worked with me to build cre last 4 years I have bought my fourth car now they have worked with me consistently over the years they have helped me and worked with me to build credit so I eventually can work my way up into a nice family car started off with a Prius I'm now in a used SUV can't be more happy and the last three times I have had the same salesperson Todd Moore I will always use Hendrick Toyota of Concord they are quick efficient and very polite I highly recommend this place More

You took me in right on time very plight explaining how everything was going to happen greatly appreciated everything was going to happen greatly appreciated More

Chris always goes beyond what’s Required. I all him with a me problem and he made the problem his. I’m recovering from spinal column surgery, my 2011 Prius needed a new starter battery, he was able to fine a me problem and he made the problem his. I’m recovering from spinal column surgery, my 2011 Prius needed a new starter battery, he was able to fine one and get me in for service on a day with no open appointments within the hour. You talk about customer service, I consider that “Great Customer” and above and beyond. Chris, thanks for being my advisor, you do go above and beyond. Thanks Floyd Craige Harper More

I brought my car in for service. Ryan Cawley got me out faster than i anticipated. faster than i anticipated. More

Pleasant people to assist with car of my car. Area waiting area and bathrooms clean waiting area and bathrooms clean More

I had a unique situation where I had to do most of my communication via text messages. (DIRTCAR World of Outlaws World Finals at Charlotte). The receptionist understood the assignment and paired me with communication via text messages. (DIRTCAR World of Outlaws World Finals at Charlotte). The receptionist understood the assignment and paired me with Eric Hall. PERFECT FIT!!! He not only made time for all my questions, but he went above and beyond to help me get the vehicle I’d been looking for for almost a year. Everything Eric did for me so I could get this vehicle was one word- seamless. If you go to Kendricks, ask for Eric. He will not disappoint!!! I then drove 14 hours home with my 4Runner and I couldn’t be happier!!! Thank you, Eric!!! I’m also throwing xxxxxxto Josh in the tech bay for taking the time to adjust my lug torque due to my long drive ahead!!! More

I always get the help I need when I come to Hendrick Toyota. The service staff goes above and beyond to ensure I have a great experience each and every time! Toyota. The service staff goes above and beyond to ensure I have a great experience each and every time! More

Excellent service!!! Travels an hour to come here. Woody in the service department is awesome!!! Yes in the service department is awesome!!! Yes More

Always excellent service from Woody Woods. He tells me straight up and offers alternatives when he can. Also prepares me for upcoming services that are due and anticipated costs. A great representative straight up and offers alternatives when he can. Also prepares me for upcoming services that are due and anticipated costs. A great representative of your dealership! More

Excellent service! Always friendly and over the top customer service! We will definitely continue to use the service department and buy our next vehicle here as well! customer service! We will definitely continue to use the service department and buy our next vehicle here as well! More