Hendrick Toyota Concord

I lease my vehicle and Working with Kevin was so enjoyable and easy. He made sure all the “bells &whistles” were turned on and transferred all my Bluetooth connections for me before I left the lot. enjoyable and easy. He made sure all the “bells &whistles” were turned on and transferred all my Bluetooth connections for me before I left the lot. He has followed up with me to make sure everything is working and I am comfortable with the new Rav. More

Just tried to buy a truck out of your state and the sales person was rude and quite frankly just plain lazy. He couldn't be bothered. It was a terrible experience. Hope all the other sales people are a lot b person was rude and quite frankly just plain lazy. He couldn't be bothered. It was a terrible experience. Hope all the other sales people are a lot better than the one I had dealings with. More

Words can not express the experience you will get buying a vehicle with Eric at Hendrick Toyota. My husband and I have bought 3 vehicles with him, and each time I’m reminded why we keep going back. His top a vehicle with Eric at Hendrick Toyota. My husband and I have bought 3 vehicles with him, and each time I’m reminded why we keep going back. His top priority is to make sure you’re getting what you want and you’re happy, and he goes above and beyond to make that happen. It’s more than just selling a car for Eric. I can promise you that the service you will receive at Hendrick Toyota of Concord will go above and beyond any other dealership. More

I am very pleased with my interaction with everyone we worked with at Hendrick Toyota Concord. We had a vehicle towed to the dealership that needed diagnostics done and they were quick to check things ou worked with at Hendrick Toyota Concord. We had a vehicle towed to the dealership that needed diagnostics done and they were quick to check things out. Chris Garzone kept us informed with all of the details and did a great job. We also worked with Nick East in the finance department regarding a title issue and he was very nice and helpful. Overall, I highly recommend Hendrick Toyota Concord. More

Excellent customer service. Friendly, kept me updated throughout the process. Answered any questions I had about my car. throughout the process. Answered any questions I had about my car. More

Great customer service, got my vehicle in and serviced within the time they had quoted and kept me up to date through the entire visit. within the time they had quoted and kept me up to date through the entire visit. More

I purchased my brand new Sienna Hybrid in December of 2021. It was an easy sales experience but their Service Center is what sets this dealership apart. Their customer service is top notch and you always 2021. It was an easy sales experience but their Service Center is what sets this dealership apart. Their customer service is top notch and you always get a follow up call after your service sobfhf they can ascertain if you were satisfied with your experience. Scheduling an appointment is very easy. This is my first Toyota purchase and won’t be my last! More

Every time I go there they are helpful and friendly. The make it easy for me. make it easy for me. More

I am incredibly pleased with the quality of customer service provided to me by Eric Hall at Hendrick Toyota Concord. Though the car of my dreams wasn’t available at my visit, Eric and the staff at this service provided to me by Eric Hall at Hendrick Toyota Concord. Though the car of my dreams wasn’t available at my visit, Eric and the staff at this location made it happen, communicating every step of the way. Eric‘s attention to a detailed explanation regarding my new vehicle’s technology at the time of sale and his continued follow up by phone to address any questions since then additionally reflects his service is on an entirely higher level, and has added much to my enjoyment of my vehicle and assured me that I shopped at the right dealership. Eric Hall has a winners attitude and is a great ambassador for Mr. Hendrick and his franchises. More

The staff are always pleasant and helpful. Hendrick Concord always provide exceptional service each time. I always leave satisfied with their work. Concord always provide exceptional service each time. I always leave satisfied with their work. More