Hendrick Toyota Concord

Had an awesome buying experience with Trace Jackson and Matt Kaiser, even Travis Morton and Kelly in service were so pleasant and kind. The entire staff at Hendrick Toyota in Concord are Trace Jackson and Matt Kaiser, even Travis Morton and Kelly in service were so pleasant and kind. The entire staff at Hendrick Toyota in Concord are exceptional, which is refreshing. Thank you all!!! More

The absolute top notch #1 best service department in the entire world. Super hero service advisor Steven Spooner saved the day once again! entire world. Super hero service advisor Steven Spooner saved the day once again! More

Toyota Service Dept is hands down the best! Steven Spooner always goes above and beyond take make sure all of our vehicles are taken excellent care of. We use Concord Toyota Service department Steven Spooner always goes above and beyond take make sure all of our vehicles are taken excellent care of. We use Concord Toyota Service department exclusively for their great customer service and knowledgeable technicians. More

Excellent. All people showed that they care. Very cordial and friendly.Clean place to be. All people showed that they care. Very cordial and friendly.Clean place to be. More

I had a service visit at Hendrick Toyota of Concord and it was excellent. Chris Haynes, my Service Advisor was magnificent. He was very courteous, personable, and knowledgeable of what I need. He provided it was excellent. Chris Haynes, my Service Advisor was magnificent. He was very courteous, personable, and knowledgeable of what I need. He provided excellent customer service and answered all questions related to my vehicle. I will definitely continue working with him in the future. More

Good selection of used vehicles. Helpful friendly staff, Devon really listened and did not pressure me. Helpful friendly staff, Devon really listened and did not pressure me. More

Friendly, Professional and Thorough! It was an easy experience and I trust that what they say needs done is correct. I highly recommend them for service. My advisor Matthew did a very go It was an easy experience and I trust that what they say needs done is correct. I highly recommend them for service. My advisor Matthew did a very good job. More

They always make it very easy and convenient. I dropped my car off before work it's always ready by the time I get back to it. I dropped my car off before work it's always ready by the time I get back to it. More

I was misinformed by my sales associate (Devon) that they can get me to 0% APR for 36 months special based on my credit. That promotion was available when I initially put a deposit to book a car and I was to can get me to 0% APR for 36 months special based on my credit. That promotion was available when I initially put a deposit to book a car and I was told that they can work around if promotion change during delivery time. That's exactly what happen when I went to take my delivery. Special was no longer available and I was told that there is nothing dealership can do. At that time I had basically 2 options, either cancel the purchase or agree to finance based on new promotion special which was not 0%. I ended up agreeing with new promotion since I didn't have time and energy start over again. More

Excellent service!! Always friendly..Thanks for all you do Toyota Service Department. Ya'll Rock!! do Toyota Service Department. Ya'll Rock!! More