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Hendrick Toyota Concord
Concord, NC
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Jessicah Keane did a great job as did Mathew in finance, great to work with. Only reason you didn't get a 5 is because I think we always have something we can improve. great to work with. Only reason you didn't get a 5 is because I think we always have something we can improve. More
This was mine and my wife's first time buying a new car and the whole experience was made a pleasure by this team. Andrew Macias, Mike Black, and T.J. Parris were a joy to work with. From start to finish, and the whole experience was made a pleasure by this team. Andrew Macias, Mike Black, and T.J. Parris were a joy to work with. From start to finish, they made it all a breeze. We highly recommend this dealership and their wonderful staff. Everyone was kind and courteous. This was a new and a little stressful time for us, but they made it so easy. We are loving our new RAV-4 Hybrid so far and I'm sure we will for a long time. Thank you all!! More
Fantastic service every time. Everyone I work with is knowledgeable and helpful! Been going to this dealership for 7 years now! Everyone I work with is knowledgeable and helpful! Been going to this dealership for 7 years now! More
I purchased a used 23 Highlander from Hendrick Toyota in Concord. I worked with Brian with my deal. He was great to work with and actually went above and beyond to drive the car to my home so my wife could Concord. I worked with Brian with my deal. He was great to work with and actually went above and beyond to drive the car to my home so my wife could check out the car and test drive since she couldn't come with me at first. He also worked with me on my trade in and was patient with me while we came to a decision. Brian was the best. Also the financial team that helped me was great as well and answered any and all questions I had. Big thanks to Hendrick Toyota!! More
The staff was very friendly and efficient. They helped me in any way they could. They took care of the paperwork very quickly. They helped me in any way they could. They took care of the paperwork very quickly. More
I have bought all my cars since the 1990s at your dealership and have a pretty good impression of your company. At this point we felt left in the dark as to how long the service would take to complet dealership and have a pretty good impression of your company. At this point we felt left in the dark as to how long the service would take to complete. If we knew up front we would have made arrangements to get my wife back home while the tire pressure sensors were being changed. Kris was quite upset. The cost for this service seemed very high. $593 in labor to remove/reinstall 4 tires and replace the sensors not to mention the cost of the sensors. Very disappointed. More