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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,130 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,130 reviews

August 23, 2022

Great experience! Matt was extremely helpful. He did not try to sell us a car but listened to what we were looking for and worked to meet our need. More

by ctmcaulay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Vasico, Aaron Troung
Report | Print
Aug 26, 2022 -

Hendrick Toyota Concord responded

Thanks so much for the positive 5 Star feedback for your sales experience with Matt Vasko here at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs. Vernita, Customer Relations Manager

August 23, 2022

Jay does an outstanding job of making sure my Highlander gets the service it requires. He cordial, informative, efficient. Great guy to work with! More

by dblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Aug 26, 2022 -

Hendrick Toyota Concord responded

Thanks so much for the positive 5 Star feedback for your service visit with Jay Moore here at Hendrick Toyota Concord. . We are looking forward to providing the same 5 star quality service next time! Vernita, Customer Relations Manage

August 16, 2022

Great experience thanks to Kaitlyn leading the charge! She handled everything including the XM switch and technology updates. More

by Landcruiser Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, Nick East, Woody Woods, Kaitlyn Larson
Report | Print
Aug 19, 2022 -

Hendrick Toyota Concord responded

it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case working with Kaitlyn Larson. If you have further needs or questions, please reach out! Vernita, Customer Relations Manager

July 25, 2022

Chris Haynes was amazing as my service advisor. I highly recommend him. Great job guys! More

by Dietrich.Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Report | Print
Jul 27, 2022 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We are happy Chris Haynes could meet your expectations! We appreciate the recommendation and hope to see you again. Vernita, Customer Relations Manager

July 22, 2022

Chris Haynes was excellent during nt appointment and have requested him him prior on both of my Toyotas and will continue to request him in the future as well!!! More

by aygolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Report | Print
Jul 24, 2022 -

Hendrick Toyota Concord responded

We appreciate the positive feedback! We're glad to hear that you have great experiences with Chris Haynes. He is a very valuable member of our team. As always, let us know if there's anything else we can assist you with! Vernita, Customer Relations Manager

July 21, 2022

Hendrick Toyota has the best survive anywhere in the Charlotte area. It’s the reason I drive 27 miles to service my RAV4. More

by JCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Jul 22, 2022 -

Hendrick Toyota Concord responded

We are so happy to read such a great review about the service team here at Hendrick Toyota Concord. Thank you for the feedback. We look forward to seeing you again for all your automotive needs. Vernita, Customer Relations

July 20, 2022

Friendly knowledgeable staff in sales and service. Ethan McCanna was my sales associate and Chris Haynes was my service rep. Both guys are great and I highly recommend them! More

by Freckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Report | Print
Jul 22, 2022 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

July 14, 2022

Got there late in the day. Was greeted as soon as I drove in. Kept me updated on the progress and was very pleasant when leaving. More

by Lslnhouston1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vernita Reveron
Report | Print
Jul 16, 2022 -

Hendrick Toyota Concord responded

Thank you so much for your positive comments about Hendrick Toyota Concord. It is always our hope that our customers have a positive experience while at the dealership. We hope to see you soon! Vernita, Customer Relations Manager

July 12, 2022

This dealership ordered my Highlander Platinum and it arrived in a timely fashion. Everyone was very friendly and helpful. My sales person was excellent. Jessica McClellan was always available even on he More

by Robertreed02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Jessica McClellan
Report | Print
Jul 14, 2022 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your sales experience with Jessie McClellan here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

July 12, 2022

Friendly, informative, knowledgeable! Amanda Gilliland our salesperson took time in helping us make our decision in purchasing a new RAV4. More

by robertskr43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Amanda Gilliland
Report | Print
Jul 14, 2022 -

Hendrick Toyota Concord responded

Thank you for your feedback. We are happy to have you as part of the Hendrick Toyota Concord family. Vernita, Customer Relations Manager

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