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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,131 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,131 reviews

March 14, 2023

I love coming to Hendrick Toyota Concord because my appointment is always on time. Brad, my advisor, takes care of everything and tells me precisely how long it’s going to take to get my car serviced. More

by Goldy282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Treece
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Mar 16, 2023 -

Hendrick Toyota Concord responded

Thank you. We appreciate you taking the time to leave us this wonderful feedback! Please don't hesitate to reach out to Brad if you ever need more assistance. Vernita, Customer Relations Manager

March 13, 2023

Nick was very nice and as usual the customer service was great. If have not used Hendrick Toyota you should. More

by Wedgewoodblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anatrella
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Mar 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the review. It's great to see that you had a 5 Star service experience with Nico Anatrella at Hendrick Toyota Concord. We hope to see you again. Vernita, Customer Relations Manager

March 11, 2023

Ryan and Chris H in service were great to work with. I’ll be coming back to see them More

by Jcarter186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Chris Haynes
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Mar 14, 2023 -

Hendrick Toyota Concord responded

Thank you so much for the positive review! We're glad to hear Ryan Cawley & Chris Haynes delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

March 10, 2023

Pleasent overall experience. Ryan is a very courteous person. Very clean waiting area. Like the free car wash. More

by cagosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Report | Print
Mar 14, 2023 -

Hendrick Toyota Concord responded

Thank you very much for a great review! It makes us happy to receive your compliments and appreciation. We are glad to know Ryan Cawley had earned your business. We look forward to seeing you again. Vernita, Customer Relations Manager

March 08, 2023

Great customer service and short wait time. Was well taken care of. Will be back. More

by Lbsweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes, Woody Woods, Brandon Chestnutt
Report | Print
Mar 10, 2023 -

Hendrick Toyota Concord responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

Mar 10, 2023 -

Lbsweat responded

You guys are the best thank you!!

March 07, 2023

Great dealership all around. Service was quick and efficient and easy to schedule as usual and I definitely Will be returning. More

by Rich b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, Woody Woods, Justin Dreyer, Brandon Chestnutt, Travis Enix, Jordan Gladden
Report | Print
Mar 09, 2023 -

Hendrick Toyota Concord responded

Hi Rich, thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Vernita, Customer Relations Manager

March 07, 2023

Outstanding attention to customer service. Woody Woods, my service writer, is always anxious to explain in detail the circumstances of my visit and answer all my questions. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Report | Print
Mar 09, 2023 -

Hendrick Toyota Concord responded

Jim, thank you so much for the positive review! We're glad to hear Woody Woods delivered such a great experience. If there's anything further we can do for you, we are happy to help! Vernita, Customer Relations Manager

March 07, 2023

Great Service Department and Brandon Chesnutt is great to work with….friendly, helpful, and professional ! More

by Dozerball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
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Mar 09, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We are happy Brandon Chestnutt could meet your expectations! We look forward to your next visit with us. Vernita, Customer Relations Manager

March 06, 2023

Brad in service was great. I will be back. Kept me informed about my car. More

by lsrandall
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Report | Print
Mar 09, 2023 -

Hendrick Toyota Concord responded

We are very happy Brad Treece provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Vernita, Customer Relations Manager

March 02, 2023

Great service team, TJ was great to work with, very polite ,provided updates on my service as I waited for my truck. More

by HMonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Parris
Report | Print
Mar 06, 2023 -

Hendrick Toyota Concord responded

Thanks so much for the positive feedback for your service visit with TJ Pietz. We are looking forward to providing the same 5 star quality service next time! Vernita, Customer Relations Manager

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