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Hendrick Toyota Concord

Concord, NC

4.8
1,060 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,060 reviews

October 21, 2024

Very good costumer service. They finish on time and they were very professional. I am very satisfied. More

by gabriel_keys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Oct 24, 2024 -

Hendrick Toyota Concord responded

Thank you for your 5 star review Gabriel! We are so happy to hear you had such a great experience with our service advisor Chris Garzone! We look forward to seeing you in the future for any of your automotive needs!

October 18, 2024

Comfortable, welcoming and kind atmosphere. Salesman Denis Ruiz was great with handling the start of the purchase online. More

by annw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Ruiz
Oct 29, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dennis Ruiz at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 16, 2024

This is one of the best dealerships in town. Since 2003 when I purchased my car I have not even thought of going anywhere else. More

by archiemceachern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Jay Moore
Oct 19, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 15, 2024

The service is very enthusiastic and the professional skills are very comprehensive and professional. Finally, thank you again for your enthusiastic service and professional skills. Thank you More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Oct 18, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Ryan Cawley. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 14, 2024

Dennis is a great salesman. Very patient and humble. He listened to all of my crap and smiled. More

by mowright10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis
Oct 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dennis Ruiz at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 11, 2024

The service was great as always! Woody was very helpful and listened to my needs, he was great to work with! More

by Jesse.hilger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Oct 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody woods, Jesse. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 10, 2024

As always great service. Technicians are courteous and very professional. Works was completed in a timely manner. More

by mars100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Oct 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Brandon Chestnutt at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

October 10, 2024

Vincer Vasquez is a fantastic service advisor. I have been visiting this dealership for several years now and my visit on 10/10/2024 was handled by Vincer - he was by far the most professional and More

by jacobfalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincer Vasquez
Oct 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Vincer Vasquez at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

October 09, 2024

Shelley Rivera was awesome to work with. Ms Rivers not only took care of me but came in on her day off voluntarily to work with me. I hope all employees in sales with Hendricks rises to he More

by eric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Matthew Kaiser
Oct 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the awesome feedback, Eric. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 07, 2024

Fantastic service department, always helpful and clear on exactly what is going on. My vehicle was ready early and the price was as expected. They are my go-to for my RAV4 services. More

by Wudangblade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Oct 12, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chip Gonion. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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