Hendrick Toyota Concord

Efficient, knowledgeable, pleasant staff. Never felt pressured to purchase a vehicle. Was given information to make an informed decision. , Never felt pressured to purchase a vehicle. Was given information to make an informed decision. , More

Good service center, thorough inspection and proactive to changing out low amp battery to prevent engine issues. changing out low amp battery to prevent engine issues. More

It took 2:30 hours to change oil even with an appointment. I don’t think this is reasonable. appointment. I don’t think this is reasonable. More

Good experience with sales staff. They worked hard to make sure we were satisfied. Toyota finance did have the best interest rate, however their process for getting approval for Toyo They worked hard to make sure we were satisfied. Toyota finance did have the best interest rate, however their process for getting approval for Toyota credit requires them to run your credit 3 different times which results in 3 hard inquiries on your credit report. Not happy about that at all. If I buy another Toyota I will go through my local credit union. More

Excellent service with Chip again. I appreciate him checking to see if I need anything else done to my vehicle. I'll be back in 5K miles for oil change service. I appreciate him checking to see if I need anything else done to my vehicle. I'll be back in 5K miles for oil change service. More

Brad offered good service. Truck got fixed quicker than expected. I will keep coming back. Truck got fixed quicker than expected. I will keep coming back. More

Woody kept me abreast of the service of my car. Once it was complete he got it out and brought it back. He made me aware of what other services I need to get done. Great customer service.with hi Once it was complete he got it out and brought it back. He made me aware of what other services I need to get done. Great customer service.with him. More

Always feel well respected and not taken advantage of. I have 21 year old car and feel safer bringing it to technicians that know the car best. I have 21 year old car and feel safer bringing it to technicians that know the car best. More

Trouble with trunk latch, took 2 hours to fix after getting the parts, otherwise very good and polite. getting the parts, otherwise very good and polite. More

Always a pleasure to deal with the Toyota Service Department at Hendrick Toyota Concord! Prompt and efficient. Department at Hendrick Toyota Concord! Prompt and efficient. More