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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,081 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,081 reviews

May 23, 2023

High quality service on my detail! I was thoroughly satisfied and received excellent service. Thank you Frankie!!! More

by Josh B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Defeo, Woody Woods
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May 26, 2023 -

Hendrick Toyota Concord responded

Thank you for the great review for your car detail with Woody Woods and Frank DeFeo at Hendrick Toyota Concord, Josh. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

May 23, 2023

Got my car serviced here and I am very pleased with the experience. Not only was it fast, the help i received was wonderful. Thank you Chris!!! He was very helpful and worked with me to meet my needs and s More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
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May 26, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Norway at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

May 23, 2023

Great staff and quick service. I was able to get a same day appointment and the whole facility was welcoming. More

by Cara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service.
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May 26, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Tyler Pietz at Hendrick Toyota Concord, Cara We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

May 18, 2023

I have been bringing my Toyotas to Hendrick of Concord since 2000 when they were located further north. They have always provided exceptional and fair service. They are knowledgeable about my car which More

by sandy.kindbom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Report | Print
May 22, 2023 -

Hendrick Toyota Concord responded

Sandy, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience. We are glad you found this to be the case during your years working with Woody Woods. We appreciate you and your patronage. Vernita, Customer Relations Manager

May 17, 2023

Easy to make and keep appointment. Friendly and fast service. Recommendations but zero hard sell. More

by Rob Neubs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot Remember
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May 19, 2023 -

Hendrick Toyota Concord responded

Rob We appreciate your positive review about your recent experience at Hendrick Toyota Concord. We sincerely thank you and look forward to seeing you again soon. Vernita, Customer Relations Manager

May 16, 2023

Brad Treece is the best He is my brother from another mother Hari Bol Good Job More

by Ashok2_usa
Recommend Dealer
Yes
Employees Worked With
Brad Treece
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May 19, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We're happy Brad Treece could meet your expectations! Thank you again for letting us know how he did! We look forward to helping again in the future. Vernita, Customer Relations Manager

May 15, 2023

Service Advisor Nico Anatrella has been great to work with, he was able to get our mutual client in the next day and take care of the repair right away. More

by Richard C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Anatrella
Report | Print
May 16, 2023 -

Hendrick Toyota Concord responded

Richard, Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We appreciate your business and look forward to seeing you again. Vernita, Customer Relations Manager

May 15, 2023

A thorough and experience with good communication. I highly recommend Hendrick Toyota of Concord. Well done. More

by benm1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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May 17, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 Star experience the next time we see you. Vernita, Customer Relations Manager

May 14, 2023

Friendly, knowledgeable, helpful and understanding. Worked with me to meet my needs and my budget More

by dscroggs58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly, Matthew Kaiser
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May 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your sales experience with Arthur Ly and Matt Kaiser here at Hendrick Toyota Concord. We hope you enjoy your new vehicle and are here for you for all your automotive needs in the future. Vernita, Customer Relations Manager

May 12, 2023

Great service and they Can get you scheduled quickly! These guys are knowledgeable at what they do. More

by Christopher Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Report | Print
May 16, 2023 -

Hendrick Toyota Concord responded

Christopher, Thank you for the 5 Star review for your service visit with Justin Dreyer at Hendrick Toyota Concord. We appreciate your business and look forward to seeing you again. Vernita, Customer Relations Manager

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