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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,130 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,130 reviews

November 04, 2023

I hade a great experience with the dealership. I purchased a 2024 Camry XSE and am very happy with it. My sales person was Amanda Gilliland and she made the purchase process very easy. Thank yo More

by chuneycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Treece, Service Department , Ryan Cawley, Amanda Gilliland, Matthew Kaiser
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Nov 08, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 03, 2023

Customer attention is excellent. Dealer is very clean, the personal who works there are very polite. I will highly recommended this dealer !! More

by nancy.romero77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Amatrella
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Nov 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review, Nancy. We look forward to your next visit with us. Vernita, Customer Relations Manager

November 03, 2023

Being from out of state and having a minor problem on my 2023 Camry took care of it in an efficient manner!! Thanks More

by bezzl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Anatrella
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Nov 05, 2023 -

Hendrick Toyota Concord responded

Thank you for the review We look forward to your next visit with us. Vernita, Customer Relations Manager

October 31, 2023

Chris and Brittany were very helpful today. They both handled my vehicle need quickly and effectively. I appreciate their kindness. More

by jmulchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, Chris Haynes
Report | Print
Nov 02, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Chris Haynes and Brittany Snyder at Hendrick Toyota Concord. We look forward to providing you the same 5 star experience next time. Vernita, Customer Relations Manager

October 28, 2023

I am always grateful for the consistent quality service I receive from Hendrick Toyota of Concord that begins with my Service Advisor, Mr. Chip Gonion. He is extremely courteous, professional, knowledgeable, More

by BluePhi79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Chad McDaniel
Report | Print
Nov 01, 2023 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent service experience with Chip Gonion and the team at Hendrick Toyota Concord. We sincerely thank you for the review and look forward to seeing you again. Vernita, Customer Relations Manager

Nov 02, 2023 -

BluePhi79 responded

You are very welcome and thank you!

October 25, 2023

Bad business would not recommend. Dawson Williams very unprofessional and inconsiderate of time! Beware here More

by dnaya0713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dawson Williams
Report | Print
Oct 27, 2023 -

Hendrick Toyota Concord responded

We apologize for your disappointing experience with us, but thank you for speaking with our Pre-Owned Sales Manager and giving us another opportunity to earn your business. We look forward to seeing you on Friday. Vernita, Customer Relations Manager

October 24, 2023

excellent service from Shelly Rivera, I got my car on the same day, I am very happy with the service. More

by Emeli Reyna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Report | Print
Oct 26, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Emeli. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 22, 2023

Great service and a great dealership. They are friendly and efficient. We love our vehicle! This was the third vehicle we purchased from this dealership. The cars are great and the dealer More

by angieladybug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris, TJ Parris
Report | Print
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Angela. We are so happy to read such a great review about your sales experience with Kevin Harris and TJ Parris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager.

October 21, 2023

Excellent experience resolving a problem with the technology of a new car. Chris Gazone, in the service center, was professional, efficient, and most of all, kind. Will have the car serviced here fo More

by ritacoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Report | Print
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Chris Garzone at Hendrick Toyota Concord, Rita. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manage.

October 21, 2023

Jay Moore was great to work with when we brought the RAV4 in for its first service on 10/21/2023! More

by craig.nieske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Jay Moore at Hendrick Toyota Concord, Craig. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manage.

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