Back

Hendrick Toyota Concord

Concord, NC

4.8
1,080 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,080 reviews

October 20, 2023

Excellent experience resolving a problem with the technology of a new car. Chris Gazone, in the service center, was professional, efficient, and most of all, kind. Will have the car serviced here fo More

by ritacoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Oct 25, 2023 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit with Chris Garzone at Hendrick Toyota Concord, Rita. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manage.

October 16, 2023

My last experience made me feel like I was being pushed into buying tires when they weren’t needed. I was told that the rotate which I pay for could not be done without manager approval. If tired are neede More

by gcook511
Recommend Dealer
No
Employees Worked With
Brandon Chestnutt
Oct 21, 2023 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

October 11, 2023

this place is always on top of there game great service great sales we always buy here and get service here More

by mel_dan1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Oct 13, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Stars for your service visit with Woody Woods at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

October 09, 2023

I had a great experience buying my 2023 Toyota 4Runner! Andrew was great to deal with and very knowledgeable. He answered all of my questions and was very patient. See Andrew if you go the Hendricks Toyota More

by C17jsp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Andrew Macias
Oct 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback,. We are so happy to read such a great review about your sales experience with 1andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 07, 2023

I had the best sales person MATT! am satisfied with my purchase am not disappointed at all More

by okitoj98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt,Garaux, Matthew Pope
Oct 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Matt Garaux at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 06, 2023

Have not had a bad experience yet. Chris Norway was great, really nice and helpful and went out of his way to making sure everything was satisfactory with me before I left. More

by lindasalltlk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway, Brandon Chestnutt
Oct 08, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave a review for us at Hendrick Toyota Concord. We are happy Chris Norway could meet your expectations! We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

October 03, 2023

Always a great professional experience. My service advisor was great!! Clean environment!!! Fast with appointment!!! More

by brendastaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Oct 04, 2023 -

Hendrick Toyota Concord responded

We appreciate your feedback, Brenda. We are happy to hear that you had a great experience with your service advisor, Chris Garzone. We always try to provide top-notch service at Hendrick Toyota Concord and look forward to seeing you again. Vernita, Customer Relations Manager

September 30, 2023

Hendrick Toyota in Concord in absolutely amazing! I have never had a positive experience when purchasing a car. But the staff was just spectacular. From my salesman, to the sales manager, to any othe More

by sar.martin96
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Poindexter, Jalen Wilbur, Anthony Arellano, Bob Breidinger, Lamont Perry
Oct 03, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Sarah. We are so happy to read such an awesome review about your sales experience with Lamont Perry and the team at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 28, 2023

Hendrick Toyota in Concord has a very helpful and efficient service department. They take time to explain what they are doing and if service is needed they explain what and why More

by Whitml06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Sep 28, 2023 -

Whitml06 responded

Knowing very little about cars I trust having my car serviced there with Chris Garzone

September 27, 2023

Great dealership. Brandon Chestnutt is an excellent service advisor. I wish Hendrick would have dealerships in Greensboro, NC. More

by jud0306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Sep 29, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

...
26
...