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Hendrick Toyota Concord

Concord, NC

4.8
1,130 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,130 reviews

February 01, 2024

Dealing with Jimmy Michalec was a great experience! He was very honest and explained everything about the RAV 4 we purchased. He answered all of our questions and even called a week later to see if eve More

by russellmorris8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Michalec
Feb 02, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are happy to see you had a good sales experience with Jimmy Michalec and apologize for your less than satisfactory experience with the finance manager at Hendrick Toyota Concord. However, we do look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manage

February 01, 2024

Always great service here. Jay Moore has been my advisor for 6 years and is knowledgeable, personable and professional at all times. He takes his time to explain services on an More

by marktrotta77
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Feb 02, 2024 -

Hendrick Toyota Concord responded

Thanks for your praise and kind comments about Jay Moore. We always strive to provide top quality service to every guest, and are pleased to hear that you have enjoyed your experiences here at Hendrick Toyota Concord. Vernita, Customer Relations Manager

January 31, 2024

Friendly and respectful service. .Andrew our salesman was very knowledgeable of the vehicle that we was looking for.. More

by srad600gsxrr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Feb 02, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 30, 2024

Chris Garzone handled my service! He told me what was needed and made sure everything was completed thoroughly. I was comfortable from his kindness and thoughtfulness. More

by gmully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Feb 01, 2024 -

Hendrick Toyota Concord responded

Hey, we are so pleased to hear that you had such a great service experience with one of our service members Chris! We look forward to seeing you in the future for any of your service needs!

January 30, 2024

Chris Gazone helped me with my service. He was efficient and took care of my car. More

by gmully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Feb 01, 2024 -

Hendrick Toyota Concord responded

Hey, we are so pleased to hear that you had such a great service experience with one of our service members Chris! We look forward to seeing you in the future for any of your service needs!

January 30, 2024

Everyone we encountered was present to talk to and very helpful. Jeff Winchester is very knowledgeable and a great sales person he did everything we needed with a smile he didn’t take any shortcuts. I reco More

by James.peruzzini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Winchester
Feb 01, 2024 -

Hendrick Toyota Concord responded

Hey, we are so pleased to hear that you had such a great sales experience with one of our salesman Jeff! We look forward to seeing you in the future for any of your service or purchasing needs!

January 27, 2024

Jay Moore was my service advisor for this visit. What I love about Hendrick Toyota Concord is how fairly they treat women. I’ve never had anyone try to upsale me. Jay treated me honestly. That’s wh More

by RuthieAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Jan 31, 2024 -

Hendrick Toyota Concord responded

Hey, we are so happy to hear you had such a great experience with Jay in our service department here at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your service needs!

January 26, 2024

Way overpriced & took way longer than promised Clock time was reset to incorrect time & mph changed to khm More

by teresafoster415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Feb 02, 2024 -

Hendrick Toyota Concord responded

Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager.

January 25, 2024

I buy all of my cars here and all of my service is done at Hendrick. I would go anywhere else More

by Danny from salisbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaileigh West, Kevin Nguyen
Jan 27, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review for your visit at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

January 19, 2024

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by Robert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Jan 20, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star Review for your service visit with Jay Moore at Hendrick Toyota Concord, Robert. We look forward to seeing you again. Vernita, Customer Relations Manager

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