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Hendrick Toyota Concord

Concord, NC

4.8
1,080 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,080 reviews

November 20, 2023

Toyota of Concord is the ONLY one who services my car and it is because of the trust I have in their work. The associates are considerate, respectful and good communicators. More

by BTXPRSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Pietz
Nov 22, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Tyler Pietz at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

November 19, 2023

Had the pleasure of meeting Dawson Williams, who was very nice & helpful with my purchase ‼️ More

by Ieshia M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson Williams , Matthew Kaiser
Nov 21, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Ieshia. We are so happy to read such a great review about your sales experience with Dawson Williams at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 17, 2023

Another great experience with the best sales rep. there. Shelly Rivera was extremely helpful and helped us get exactly what we wanted. Went above and beyond to make sure we were completely satisfied. More

by swhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Nov 18, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager.

November 13, 2023

James Mitchell and Matt Kaiser provided excellent service. They were very professional, Patient and Helpful. I would Highly recommend them to my family and friends. More

by Ridenhour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Matthew Kaiser
Nov 14, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with James Mitchell and Matt Kaiser at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager.

November 13, 2023

Everyone was very professional and made things very easy for us. Our sales person was incredible! More

by Kelly Legg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
Nov 13, 2023 -

Kelly Legg responded

Thank you for your knowledge of everything Toyota. It made our experience shorter and so much better!

Nov 15, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback, Kelly. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager.

November 10, 2023

Jay Moore provided exceptional service. It was quick, excellent, and transparent. A top-notch experience from start to finish. I highly recommend! More

by HFlood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Nov 11, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Sar review for your service visit with Jay Moore at Hendrick Toyota Concord. We appreciate your recommendation and look forward to your next visit with us. Vernita, Customer Relations Manager

November 09, 2023

My salesperson was Terra Neal and she was amazing! I would highly recommend asking for her if you are looking for a Toyota. She is kind, patient, down to earth and not pushy at all. More

by lfwtea3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Onterra (Terra) Neal
Nov 11, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Terra Neal at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 08, 2023

Amanda, our salesperson, was very professional. She was also patient in explaining car's features More

by Tiapatricia2
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Gilliland, Kyle Aidala
Nov 10, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

November 04, 2023

Great customer service at Toyota of Concord by Jay Moore. Great communication of service to be performed. Arrived hours earlier than my scheduled appointment and was taken right in and service completed in More

by toddnkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Nov 08, 2023 -

Hendrick Toyota Concord responded

We strive for 100% satisfaction, and it is great to see you had such a positive service experience at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

November 04, 2023

I hade a great experience with the dealership. I purchased a 2024 Camry XSE and am very happy with it. My sales person was Amanda Gilliland and she made the purchase process very easy. Thank yo More

by chuneycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley Treece, Service Department , Ryan Cawley, Amanda Gilliland, Matthew Kaiser
Nov 08, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Amanda Gilliland at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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