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Hendrick Toyota Concord

Concord, NC

4.8
1,130 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,130 reviews

March 04, 2024

The dealership personnel was friendly and very accommodating with my busy schedule. I would recommend Hendrick Toyota! More

by Hockey2890
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick East, Brian Worcester, Kyle Aidala
Mar 07, 2024 -

Hendrick Toyota Concord responded

We are happy to hear that our team ar Hendrick Toyota Concord provided you with with friendly and accommodating service. We appreciate your recommendation and look forward to assisting you in the future. Vernita, Customer Relations Manager

March 04, 2024

The best expensive ever. The whole group worked together to make my experience fabulous. Thank you More

by michaelsmarty2222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie Budsri, Nick East, James Ramirez, Kyle Aidala
Mar 07, 2024 -

Hendrick Toyota Concord responded

We are happy to hear that our team worked together to make your experience at Hendrick Toyota Concord fabulous. Your appreciation means a lot to us and we look forward to serving you in the future. Venita, Customer Relations Manager

March 02, 2024

I was in contact with James Mitchell about 6 months ago. I am 80 years old and sometimes I have a difficult time making decisions. I knew I wanted another Rav4 (my 3rd one), but kept putting it off. He w More

by bbwhittington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mitchelll and his Superior
Mar 08, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with James Mitchell at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

March 02, 2024

josh Matzdorf in the service department is wonderful! ! he is a pleasure to work with, easy going and explains everything! i wouldn’t go anywhere else to service my car! More

by abbybridgeh2o
Recommend Dealer
Yes
Employees Worked With
josh matzdorf
Mar 03, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Josh Matzdorf at Hendrick Toyota Concord, Abby. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

February 25, 2024

Great service. No xx when buying a car. Highly recommend getting a vehicle from this location. More

by Marnni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Feb 27, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Andrew Macias at Hendrick Toyota Concord. We appreciate your recommendation look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 23, 2024

Service was great and very efficient. ...they replaced 4 tires, completed alignment, replaced all brake pads and oil change. I’m always well taken care of at Hendrick Toyota….more specifi More

by rvtlander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Feb 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review for your service visit with Jay Moore at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 23, 2024

Everyone that I spoke with from the salesman to the mangers were very helpful and honest. More

by cbkearney1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly
Feb 25, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Arthur Ly at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 23, 2024

Kate is a great sales woman, seamless transaction, answered all of our questions. We asked for a one thousand dollar discount that her and the manager agreed to. Finance went quickly and instead of ge More

by pkharper1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kate
Feb 25, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 16, 2024

Professional and very friendly. They do a great job every time and the wait is not long More

by rondbarron86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Feb 23, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review for your service visit with Ryan Cawley at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 13, 2024

My experience with Katie Barnett service Advisor has been absolutely incredible.They are doing good job. More

by Kumardalip 15 @.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Barnette
Feb 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Katie Barnette at Hendrick Toyota Concord. We are happy to hear that Katie provided courteous service and ensured an efficient visit for you. We strive to make every customer's experience a positive one. We appreciate your feedback and look forward to serving you again in the future.

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