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Hendrick Toyota Concord

Concord, NC

4.8
1,073 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

December 13, 2023

Jay Moore of Toyota in Concord did a great job assisting me to get a much needed repair including ordering a part and making the repair at a time convenient to me. He kept me posted about the repair progres More

by Cookie.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Dec 15, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Jay Moore at Hendrick Toyota Concord We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

December 13, 2023

Great customer service. Service was completed in a timely manner. Customer waiting area was clean and comfortable. Provided a thorough report of services completed and reco More

by sjfitz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Dec 15, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Jay Moore at Hendrick Toyota Concord We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

December 12, 2023

I’ve been servicing my cars here for almost 17 years. Woody has been my go to tech and he’s amazing to work with More

by debiA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Dec 14, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Woody Woods at Hendrick Toyota Concord, Debbie. We are happy to hear Woody has provided great customer service for you over the years. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

December 11, 2023

Very fast and detailed. Explained the service care well and have great interactions every time I visit. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Dec 13, 2023 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent service experience with Abadi Almasri at Hendrick Toyota Concord, Laura,. We sincerely thank you and look forward to seeing you again. Vernita, Customer Relations Manager

December 07, 2023

What a great experience at Hendrick Toyota Concord today. I have had good luck there for many years but today's service was exceptional. Had an unexpected rear wheel bearing issue in our Prius and not only More

by simmonsmichaelr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Dec 09, 2023 -

Hendrick Toyota Concord responded

Thank you for the awesome 5 Star review for your service visit with Jay Moore at Hendrick Toyota Concord, We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations manager

December 06, 2023

Kevin Harris did great. I’d definitely come back. Prompt knowledgeable service. Thanks for the experience More

by gwhitt1777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
Dec 07, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 04, 2023

Very clean, friendly and helpful. Great service. I have purchased many cars from here that’s why I keep coming back. More

by billserb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Dec 06, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Jay Moore at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

December 01, 2023

Love this Dealership. Excellent Communication and Curve Appeal. Great staff. Nice cars on display. I always bring my car here for service. Brandon was very professional More

by shella.drayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Dec 02, 2023 -

Hendrick Toyota Concord responded

We appreciate your positive review about your recent service experience with Brandon Chestnutt at Hendrick Toyota Concord, Shella,. We sincerely thank you and look forward to seeing you again. Vernita, Customer Relations Manager

December 01, 2023

Hendrick Toyota Concord is the ONLY place I go for my Toyotas. Everybody is outstanding and goes above and beyond to take care of you as their customer. Fantastic communication and world class service. More

by csmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods, Kaitlyn Larson, Justin Dreyer
Dec 02, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for the team at Hendrick Toyota Concord. We appreciate the recommendation and look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

December 01, 2023

I made my first vehicle inquiry online in regards to the "Hendrick price". Within a few minutes Vladimir Leontyev reached out to give me a price. He then asked if he could communicate with me via my cell ph More

by ssiebert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladimir Leontyev ***** 5 STARS*****
Dec 02, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such an awesome review about your sales experience with Vladimir Leontyev at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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