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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,073 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

January 08, 2024

The service department always makes sure to take good care of me! No complaints! Brandon was awesome! More

by rjsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Report | Print
Jan 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

January 05, 2024

Car was serviced quickly as promised. My service advisor Nico Anatrella was knowledgeable, professional and kind. More

by Dorothy Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Anatrella
Report | Print
Jan 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Nico Anatrella at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

January 01, 2024

Service advisor Brad Treece did a great job! ! Service was excellent and timely. Will go again. More

by Robert.b.brannan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Treece
Report | Print
Jan 04, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Brad Treece at Hendrick Toyota Concord, Robert. We look forward to providing you the same 5 Star experience next time. Vernita, Customer Relations Manager

December 30, 2023

I Love my Tundra. simple and easy process Can’t recommend Hendrick Toyota of Concord enough! More

by Sbuds22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shie budsri, Tejaan Parris, James Ramirez, Darren Miskelly, Jeffery Reeves, Kaitlyn Larson, Sedric Parker, Michael Black, Wael Abdu, Kyle Aidala
Report | Print
Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with the team at Hendrick Toyota Concord. We appreciate the recommendation and look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 29, 2023

We had a great car buying experience at Hendrick Toyota Concord. We were greeted and assisted very quickly. Our salesperson Andrew was great to work with, very patient, knowledgeable and responsive. More

by Kelcarrickhoff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias
Report | Print
Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Kevin Harris at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 29, 2023

Good sales and negotiations. Actually follow thru on what was agreed upon was not there however. Should have delayed until I had the agreed upon maintenance IN WRITING. Like the More

by 86olp7859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe
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Dec 31, 2023 -

Hendrick Toyota Concord responded

Thank you for taking the time to leave us your honest feedback. We value each and every customer and value the opportunity to rectify any situation when we have come up short in our customer service. We would value the opportunity to discuss your experience further. At your convenience, please contact me on my direct number, 704-979-7613.. We look forward to hearing from you soon. Vernita, Customer Relations Manager

December 19, 2023

Every person in this dealership is professional from the cleaners on up. This is why I just bought our 4 th Prius from Hendrick More

by dondallman33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Michalec
Report | Print
Dec 24, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jimmy Michalec at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

Dec 25, 2023 -

dondallman33 responded

Thanks Vernita,always a pleasure, but when are you bringing back the donuts

December 19, 2023

Appreciate the fast and professional service for getting my truck serviced,, I have always had a good relationship with these guys. More

by Jsheppard1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Report | Print
Dec 24, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Ryan Cawley at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Custodie Relations Manager

December 18, 2023

Very professional, great customer service and honestly. Great quality and variety of vehicles. Highly recommend this dealership! Continue the greatness! More

by Revy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Perry
Report | Print
Dec 20, 2023 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Lamont Perry at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 14, 2023

Bring the vehicle in every December for annual state inspection and routine service. Everything went perfectly. More

by mikekilgore246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Dec 16, 2023 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Abadi Almasri at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

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