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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,073 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

January 26, 2024

Way overpriced & took way longer than promised Clock time was reset to incorrect time & mph changed to khm More

by teresafoster415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Feb 02, 2024 -

Hendrick Toyota Concord responded

Thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact me on my direct number, 704-979-7613. Vernita, Customer Relations Manager.

January 25, 2024

I buy all of my cars here and all of my service is done at Hendrick. I would go anywhere else More

by Danny from salisbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaileigh West, Kevin Nguyen
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Jan 27, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review for your visit at Hendrick Toyota Concord. We look forward to seeing you again. Vernita, Customer Relations Manager

January 19, 2024

N n n n n n n n n n n n n n n More

by Robert
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
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Jan 20, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star Review for your service visit with Jay Moore at Hendrick Toyota Concord, Robert. We look forward to seeing you again. Vernita, Customer Relations Manager

January 17, 2024

Follow up was better than expected and service was great. Vehicle as advertised and I am very pleased More

by dale.chesser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Mitchell
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Jan 19, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Dale. We are so happy to read such a great review about your sales experience with James Mitchell at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 17, 2024

The deal went fast and the sales person was efficient informative and courteous. I like my car so far. More

by Doocysam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arthur Ly, Nick East
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Jan 19, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Arthur Ly at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 17, 2024

Very Nice service agent. Thoroughly explained the options for service and did not pressure into unnecessary services More

by Jeffdbignell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Anatrella
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Jan 19, 2024 -

Hendrick Toyota Concord responded

Thank you very much for taking your time to give us such great review! We work really hard to make sure every single one of our customers receive the best service. We are happy to see that reflected on your service visit with Nico Anatrella. We hope to see you again soon. Vernita, Customer Relations Manager

January 12, 2024

Purchased a vehicle from Toyota Concord location last August, and very clearly told the salesperson and Finance associate to only run credit check to 2 banks for best rate. Well, about 6 credit inquiries More

by Ms. T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tashi Jackson, salesperson, Finance person, name not available
Report | Print
Jan 14, 2024 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

January 11, 2024

Fast friendly service! I was very satisfied with the service I received. I will recommend to others in search of a car dealership. More

by lindatevepaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
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Jan 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 Star review for your service visit with Travis Enix at Hendrick Toyota Concord. We look forward to providing the same 5 Star experience next time. Vernita, Customer Relations Manager

January 09, 2024

Our salesperson Jess was wonderful. We bought our last 2 cars from Hendrick Toyota and that’s where we will buy our next More

by Val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Jessica McClellan
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Jan 11, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Val. We are so happy to read such a great review about your sales experience with Jessie McClellan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

January 09, 2024

The service department was wonderful. Chris Norway was awesome. Sales was very poor with everything. I will not buy another car there and I understand everyone has different experiences I More

by Mrgaines88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Norway, Jeffrey Winchester
Report | Print
Jan 11, 2024 -

Hendrick Toyota Concord responded

We appreciate you taking time to leave us a review and would like the opportunity to discuss your experience further. At your convenience please reach out to me on my direct line, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

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