Hendrick Toyota Concord

Wife and I bought our minivan from Jacob Stott (Feb. 17). Jacob stayed late to help us. We made a deal and came back a week later (Feb 24) for closing the deal. I don't like to waste peoples times or 17). Jacob stayed late to help us. We made a deal and came back a week later (Feb 24) for closing the deal. I don't like to waste peoples times or my time when I purchase a big ticket item. Jacob understood and was like minded. Jacob, gets 5 STARS from us!! Now, lets not forget about the "finance guy". Thomas Murrell was a no nonsense guy as well( a 5 STAR rating). We got our business done in an hour. We left with a great experience and will be recommending both Jacob and Thomas to anyone looking for a great experience. More

Great experience pre ordering my 2025 Toyota 4runner! Top notch customer service & all employees wanted to go above & beyond! Thank you! Top notch customer service & all employees wanted to go above & beyond! Thank you! More

Made a same-day appointment for my 10K service. It was easy to set up my appointment and upon arrival I was greeted by the service rep who walked me through next steps and the expected timeframe t It was easy to set up my appointment and upon arrival I was greeted by the service rep who walked me through next steps and the expected timeframe to complete the service. I was done within an hour and the service rep ran through what was done and showed me to my vehicle. It was all very professional and friendly. More

Andrew Macias made buying our new RAV 4 easy. He answered all our questions and was very happy to show us what all our options were. He answered all our questions and was very happy to show us what all our options were. More

I visited this location on 3/26/25 and my Service Advisor was Chris Norway. He was kind and friendly. Chris and the team got me in and out with my service in under an hour. Thanks Chris and keep up the great was Chris Norway. He was kind and friendly. Chris and the team got me in and out with my service in under an hour. Thanks Chris and keep up the great job. More

Great experience all the way around from purchase of my new 2025 Camry to every service visit always being top-notch. No other place to purchase or get a Toyota serviced. new 2025 Camry to every service visit always being top-notch. No other place to purchase or get a Toyota serviced. More

I had a good experience with my recall my service rep was AWESOME THANK YOU MUCH AWESOME THANK YOU MUCH More

After you already committed, the warranty comes up when you’re signing everything I did not like that. I thought that was sneaky. you’re signing everything I did not like that. I thought that was sneaky. More

Jay always takes good care of me when I need my vehicle serviced. He is my go to guy! serviced. He is my go to guy! More

Service Technician was friendly and courteous. Service was performed in the time frame given. A thumbs up to Bernard Joseph for his professionalism and great servoce Service was performed in the time frame given. A thumbs up to Bernard Joseph for his professionalism and great servoce More