Hendrick Toyota Concord

Service was great and very efficient. ...they replaced 4 tires, completed alignment, replaced all brake pads and oil change. I’m always well taken care of at Hendrick Toyota….more specifi ...they replaced 4 tires, completed alignment, replaced all brake pads and oil change. I’m always well taken care of at Hendrick Toyota….more specifically by Jay Moore…he takes the time to explain what needs to be done and why. I’m a repeat customer and would definitely recommend to anyone looking to honest reliable service!! More

Professional and very friendly. They do a great job every time and the wait is not long They do a great job every time and the wait is not long More

My experience with Katie Barnett service Advisor has been absolutely incredible.They are doing good job. absolutely incredible.They are doing good job. More

Great experience. Shie Budsri, Brandion, James, were all very helpful in getting us the vehicle we wanted. Shie Budsri, Brandion, James, were all very helpful in getting us the vehicle we wanted. More

Woody always looks out for us every time we get our Toyota’s serviced. He has built rapport with us and provides great customer service throughout the years. Thanks for all of your help Woody! Toyota’s serviced. He has built rapport with us and provides great customer service throughout the years. Thanks for all of your help Woody! More

The experience started off fine, however, the following day we made them aware of the fact that the vehicle they sold to me contained an AirTag that was left by the previous owners. By this time the previo day we made them aware of the fact that the vehicle they sold to me contained an AirTag that was left by the previous owners. By this time the previous owners would have been able to track the vehicle and its whereabouts over a 2 day period. I explained to them that I viewed it as a safety issue for my daughter and granddaughters. I asked them remove the AirTag and to reprogram the keys so that if there was an additional key out there it would no longer operate. The used car manager and his supervisor declined to because it would have cost them $1000.00. I explains to them that I considered it a safety issue for my family. After running the scenario by several different people, the consensus opinion was that it definitely could be a safety issue. This is the second and last vehicle I will buy from a Hendrick dealer. I guess as a retired law enforcement officer I have a different perspective than a dealership that’s worried about $1000.00 expense. More

Great customer service and great courtesy. Kept us inform with a time frame. Waiting area also a plus with coffee. Kept us inform with a time frame. Waiting area also a plus with coffee. More

I love my new RAV4 hybrid, Buying a car at Hendrick Toyota is such a pleasure, Can’t wait to take trips to the beach with my new car Toyota is such a pleasure, Can’t wait to take trips to the beach with my new car More

Excellent service! Always happy with Woody Woods our service advisor! Been his customer since 1986! Always happy with Woody Woods our service advisor! Been his customer since 1986! More

Very Good I will come again Jay service adviser was very helpful. Answer all of my questions. I really appreciate him thank you so much from vicki johnson helpful. Answer all of my questions. I really appreciate him thank you so much from vicki johnson More