Hendrick Toyota Concord

I have been buying cars for many years and have never had such a pleasant and professional experience as I had at Hendrick Toyota Concord. Kaitlyn was extremely knowledgeable about the Tundra and all of the such a pleasant and professional experience as I had at Hendrick Toyota Concord. Kaitlyn was extremely knowledgeable about the Tundra and all of the truck options. I can't thank everyone at Hendrick for the exceptional experience. More

In and out with no issues friendly professional and shared options with cost and did not push when I said not at this time. shared options with cost and did not push when I said not at this time. More

The service at this dealership was excellent. Kaitlyn was very knowledgeable and efficient with the purchase process. The entire staff was very friendly and had great attention to detail which ma Kaitlyn was very knowledgeable and efficient with the purchase process. The entire staff was very friendly and had great attention to detail which made it an enjoyable experience. More

Brittany was very personable and helpful. She explained everything about the service options and made expert recommendations on which were more beneficial. She explained everything about the service options and made expert recommendations on which were more beneficial. More

Knowledgeable associate about my car maintenance, very pleasant to talk. I would not mind to recommend my friends to see STEPHEN WOODS. pleasant to talk. I would not mind to recommend my friends to see STEPHEN WOODS. More

Knowledgeable service advisor who talked me through my first time there. Clean and friendly location first time there. Clean and friendly location More

The staff was great and was able to get my car fixed and I am very happy. Thanks Team Hendrick I am very happy. Thanks Team Hendrick More

The service at this dealership is outstanding. I have been going to this dealership for over 10 years. Ryan Craley is an outstanding young man that takes pride in his job and his customers. I can I have been going to this dealership for over 10 years. Ryan Craley is an outstanding young man that takes pride in his job and his customers. I cannot say enough good things about Ryan and the dealership . More

Fast, efficient, excellent service department! ! Brad is very helpful and friendly. He keeps me updated each step of my service appointment and finds and coupons or deals that he can to help the c ! Brad is very helpful and friendly. He keeps me updated each step of my service appointment and finds and coupons or deals that he can to help the cost. HIGHLY RECOMMEND!! More

My experience purchasing a vehicle from Hendrick Toyota Concord was excellent. From the Sales Team, I worked with Jimmy Michalec. He earned a Customer for life. Because I put a deposit on an allocat Concord was excellent. From the Sales Team, I worked with Jimmy Michalec. He earned a Customer for life. Because I put a deposit on an allocated vehicle that was not yet built, my purchase experience was longer than most people will experience. Throughout that entire period of time, Jimmy was always courteous, very proactive with communications to me, and from day one I felt Jimmy exceeded my expectations for the vehicle purchase experience. From the moment I walked in the door to the time I drove my new vehicle home, I did not experience anything negative. I would highly recommend Jimmy Michalec to everyone looking to purchase a vehicle at Hendrick Toyota Concord. From the Finance Team, I worked with Matt Kaiser. My finance experience at Hendrick Toyota Concord was the most straight forward and transparent experience I have had with Dealership Financing. Matt is very personable and through our interaction he completely changed my perspective on Dealership Financing. Matt’s ability to find common ground, establish connections, and speak to me like a friend took away much of the anxiety that can come with Dealership Financing. Matt was always willing to answer my question with the right level of detail. Matt was able to be there for me and talk through multiple scenarios and help me determine which financial products would be the right fit. Matt has also earned a Customer for life and I would recommend anyone looking to finance a vehicle at Hendrick Toyota Concord to ask for Matt Kaiser. More