Hendrick Toyota Concord
Concord, NC
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Service department is great here with Nicolas A. He is very knowledgeable about car repair, and always approachable for any questions. He provides great customer service every time! He is very knowledgeable about car repair, and always approachable for any questions. He provides great customer service every time! More
Took Tacoma in for routine service where an issue was identified with the rack and pinion. Although it took three hours to service the truck, they said they couldn't get an answer on warranty coverage fo identified with the rack and pinion. Although it took three hours to service the truck, they said they couldn't get an answer on warranty coverage for the rack and pinion problem during the entire time I was there? They promised to follow up first thing the next day with answers and still haven't. This is exactly why I chose to get an extended warranty to avoid surprises and be sure to be covered. Disappointed. Just do what you say you're going to do. More
I met with Todd Burdekin, Todd worked with me to find what I wanted in a car. He was courteous and professional and with his help I found the car I leased. Anthony Arellano took the time to explain and h what I wanted in a car. He was courteous and professional and with his help I found the car I leased. Anthony Arellano took the time to explain and help me with the financial end of the deal. I was very satisfied with the dealership. More
Kevin Harris is a great salesman! He listen to the customer and he hears the customer! Thank you Kevin for all you did for me! He listen to the customer and he hears the customer! Thank you Kevin for all you did for me! More
Andrew Macias and Brandon were very helpful. As soon as I walked into the dealership I was greeted nicely. Andrew demonstrated excellent communication skills, salesman skills, listening skills, As soon as I walked into the dealership I was greeted nicely. Andrew demonstrated excellent communication skills, salesman skills, listening skills, positive attitude, and patience. Andrew thank you for being kind and helping me today. You are awesome. Thank you as well Brandon. More
I appreciate Mr. Woody Woods. He always makes every effort to see to it that my service appointment is as easy as possible. His knowledge and experience puts me at ea Woody Woods. He always makes every effort to see to it that my service appointment is as easy as possible. His knowledge and experience puts me at ease. The other staff is friendly as well. More
Have bought 13 vehicles from this dealership since 2003 and have always felt appreciated.. Kevin Harris helped us this time and did a great job. from start to finish.. and have always felt appreciated.. Kevin Harris helped us this time and did a great job. from start to finish.. More
Chris Gazone is always amazing! Literally always! Even on his “bad days” he still gives amazing service. He is special and I’ve only seen him since I’ve been servicing my car there Literally always! Even on his “bad days” he still gives amazing service. He is special and I’ve only seen him since I’ve been servicing my car there for 7 years More