Hendrick Toyota Concord

I was having a hard time with the bank, the dealership and the person taking care of me Was patient it took about a week for everything to go through and i a they was patient the whole time and the person taking care of me Was patient it took about a week for everything to go through and i a they was patient the whole time More

Jake was great to work with. He communicated well and made the situation with my car overheating easier to deal with. My car was fixed quickly and everything went well. He communicated well and made the situation with my car overheating easier to deal with. My car was fixed quickly and everything went well. More

Amazing group. Chip is always great to work with. Straight forward and keeps us informed. Chip is always great to work with. Straight forward and keeps us informed. More

It was very easy and intuitive to schedule (online) service that was convenient and the ability to select my Service Advisor. service that was convenient and the ability to select my Service Advisor. More

After searching for 6-8 weeks, Dennis R. located me the vehicle I was looking for. Came in a for a test drive, decided on purchase price and was out the door in (3) hours. 4th vehicle I've p located me the vehicle I was looking for. Came in a for a test drive, decided on purchase price and was out the door in (3) hours. 4th vehicle I've purchased from Hendrick Automotive. More

EASY, FRIENDLY, KNOWLEDGEABLE, TRANSPARENT, FAST, CLEAN, EDUCATIONAL, FRESH COFFEE, WILLING TO EXPLAIN AND GIVE OPTIONS...REALLY, JUST AWESOMENESS!! EDUCATIONAL, FRESH COFFEE, WILLING TO EXPLAIN AND GIVE OPTIONS...REALLY, JUST AWESOMENESS!! More

Chris G. is very professional in recommending service work needed for my truck at the time of service. Always making me aware of what is needing to be done is very professional in recommending service work needed for my truck at the time of service. Always making me aware of what is needing to be done based on vehicle mileage. He works very hard to make sure everything being done on my truck is done to my satisfaction. More

Happy with all work except the oil change. We discussed the type of oil to use, at length. Finally, I told the rep to use full synthetic. I think the oil used was conventional. Talked to Ch We discussed the type of oil to use, at length. Finally, I told the rep to use full synthetic. I think the oil used was conventional. Talked to Chris Haynes at the dealership. There was just a misunderstanding, on my part, on the oil type. Based on conversation, with Chris, I am happy with the entire visit. More

I went to Hendrick Toyota today with my Kia (which I purchased from here) and my customer service guy Aaron was very friendly, knowledgeable, and honest about what was going on with my vehicle. I reall purchased from here) and my customer service guy Aaron was very friendly, knowledgeable, and honest about what was going on with my vehicle. I really appreciated the experience. Thank you! More

The recent purchase of my truck was seamless and prompt at Hendrick Toyota. Dennis was very helpful and courteous! at Hendrick Toyota. Dennis was very helpful and courteous! More