Hendrick Toyota Concord

Oil change -New Car Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesma Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesman where we're the used cars. The salesman was Noel McKenzie. He walked us over to the used cars. While there he began to explaim our options with new versus used. He was very informative. We went back over to the new cars and he began to explicit the features. Agaim he was so good we decided to buy a new car mainly because of Noel. The whole experience was painless. Everything was explained in full. I never felt unsure of what I was doing. Excellent job Noel! More

Great time He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure salesman and shot straight with us, which we greatly appreciated. More

Great car buying experience! After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided t After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided the Toyota Avalon seemed like a worthy replacement. I was also interested in the hybrid model. I made an appointment at Hendrick Toyota of Concord to test drive one. I met with Kevin Plant. He is a great car salesman to deal with! I came solo (my husband was at work) & Kevin treated me with respect and courtesy. He also has a great sense of humor! We test drove the hybrid and he explained how it worked. He patiently answered every one of my questions about every feature in the car, which was very different from my 15 year old sedan that came with a tape deck ! I left that day feeling much more educated about hybrids and never felt pressured in any way to make a deal. Kevin was great to work with. I ultimately ended up buying the Toyota Avalon Hybrid 4 months later, from Kevin. He located the model I wanted with the features and color I wanted within 24 hours. The buying process went smoothly, without a lot of wasted time. Everyone i dealt with was courteous and friendly. I would definitely recommend Kevin Plant and Hendrick Toyota if you are in the market for a car. More

Excellent Customer Service Awesome place . Awesome Service Advisors . Chris Garzone was my hero today really really good service . Very courteous and very friendly !!!! Everyon Awesome place . Awesome Service Advisors . Chris Garzone was my hero today really really good service . Very courteous and very friendly !!!! Everyone should come to this Concord place for their Toyoyta servicing More

Ask for Tanner Nicholson! Don't let this guy's age or youthful appearance fool you - he is a mature auto aficionado and really has a passion for what he does! He listens to yo Don't let this guy's age or youthful appearance fool you - he is a mature auto aficionado and really has a passion for what he does! He listens to your needs and does his best to fulfill them! More

Great Service! I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave C I brought my 2016 Tacoma in for it's first scheduled service and had them look at a small rattle in the drivers window. My service specialist (Dave Chagnon) was very knowledgeable and professional, and left me with no doubt that they would be able to fix the issue. I left my vehicle with them and Dave kept me informed throughout the day with status updates. When I picked up my truck everything had been done that was promised and the rattle was now gone! This is a great team of specialists that are knowledgeable and and show real compassion in what they do. I will definitely bring my vehicle here for all my service needs. More

Truck 1500 Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck Kevin plant set us up ..thanks to him purchased a great truck at a great deal.Thanks for great experience. Will return for another truck More

Easy and friendly service! My parents have been customers for years now. We recently began looking to get a new car and became frustrated with the customer service at other dea My parents have been customers for years now. We recently began looking to get a new car and became frustrated with the customer service at other dealerships. My parents reminded us of the great experience they have always received at Hendrick and we are pleased with the results! In one visit we found a great RAV4 at an excellent price. Kizzy, James and Titus all went to great lengths in their time and attention to detail from the deal to the paperwork. More

Outstanding experience My experience with Toyota was amazing I Came in not expecting to leave with a car but to my surprise I left with a bran new 2017 Toyota thanks to the My experience with Toyota was amazing I Came in not expecting to leave with a car but to my surprise I left with a bran new 2017 Toyota thanks to the amazing team at Hendricks Toyota I really appreciate it More

Thank You Hendrick Toyota! My car purchasing experience was totally "awesome"! Carl Scott's professionalism and honesty made me feel confident and comfortable in choosing my new My car purchasing experience was totally "awesome"! Carl Scott's professionalism and honesty made me feel confident and comfortable in choosing my new car. The processing was quick and smooth - the new way to purchase a car. Carl Scott, Darren Miskelly and Michael Carpentier are excellent representatives of Hendrick Toyota Concord, which is simply a smart place to start. Thank you Hendrick Toyota! More