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Hendrick Toyota Concord

Concord, NC

4.8
1,128 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,128 reviews

November 07, 2016

Service review Very good service dept. very detailed service information and pricing provided up front. Have used many times as my vehicle is an older model thanks More

by Cara829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Nov 07, 2016 -

Hendrick Toyota Concord responded

Cara829 Thank you for posting this review regarding your service visit with Chip Gonion. We appreciate you and your business. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

November 06, 2016

Rick Mckenzie and his service team is great I have been taking my toyota here for abide fir several years and that are always honest with repairs needed and ones that can be sobe at a later time More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick McKenzie
November 05, 2016

2006 Tundra Chris Haynes has been very helpful and he was very concern about my Truck, nice person and Great guy. I'll be back and get a tune up and more work. T More

by 9518terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
November 02, 2016

Excellent service I called in to check a on a vehicle that I found online. I wansn't fully convinced I wanted to make a purchase but the experience here made it easier More

by Fed_65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Thomas
November 01, 2016

Bait & Swap- beware He did a bait & swap, you test drive and say this is the exact car I want. After 6 hrs we realized he swapped cars and when we told him, he left for B More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Miskelly
Nov 08, 2016 -

Hendrick Toyota Concord responded

Dee I appreciate you taking the time to speak with me. I am saddened that did not purchase your vehicle from us. Hopefully, you will consider my off to you to visit our service department when you are ready for service. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

November 01, 2016

Our sales experience Joe Burke has been our salesman for the last 5 or so cars we have bought and he has been an amazing salesman. Our experience with him keeps us coming More

by Kekoa315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Burke
October 31, 2016

Lawerence I own 3 HAG vehicles Toyota of Concord is the best experience I have had purchasing a new vehicle. Lawrence was exceptional. Nothing else to say. More

by Meandme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Catherwood
Oct 31, 2016 -

Hendrick Toyota Concord responded

Meandme Thank you for the review. We think Lawrence is exceptional as well. He and Chris Catherwood help to make our team exceptional. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 31, 2016

Review I had my car totaled by an uninsured driver and Joe was helpful in finding the car I wanted without a lot of back and forth I was not in the mood to d More

by Tosspot24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burke
October 29, 2016

Great working with Hendrick Toyota Concord We had a great experience working Aaron Wilson at Hendrick. So professional and a quick seamless transparent experience with Aaron! Go see him if you More

by Mike12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Smith
Oct 31, 2016 -

Hendrick Toyota Concord responded

Mike12 Thank you for posting this review. Aaron Wilson is new to our team and with the guidance of Wesley Smith it made a good experience for you. Thank you again for the recommendation. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

October 29, 2016

Great deals great service Shelly Rivera made our purchase experience an easy ad fast one , this is outer 5 purchase there. Staff is very friendly and heñpful . We also servic More

by Pintoazul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera, Anthony Arellano, Chris Catherwood, Damon Hawkinson
Oct 31, 2016 -

Hendrick Toyota Concord responded

Pintoazul Thank you for your post. I am so pleased that you had a good experience with Shelly Rivera. We certainly appreciate your loyalty. We look forward to serving you in the future. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

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