Hendrick Toyota Concord

Excellent Service and Sales I purchased a 2017 Toyota Highlander Limited from Noel McKenzie. He was great to work with. I chose this dealership based on their reputation. I calle I purchased a 2017 Toyota Highlander Limited from Noel McKenzie. He was great to work with. I chose this dealership based on their reputation. I called Noel and let him know exactly what I wanted in the vehicle. He was able to do a search and secure the vehicle in just 2 days! I drove an hour to the dealership, and signed the paperwork. It was a done deal. When my car arrived I was very satisfied - not one detail was overlooked. I look forward to working with Noel, Dave, and Paul again soon in the future. Excellent sales, finance, and management team! More

Best experience I've had at a dealership I went in with a car in mind and Kizzy did everything possible to make sure that I left with the car I want. The car buying process can be long and a I went in with a car in mind and Kizzy did everything possible to make sure that I left with the car I want. The car buying process can be long and at times frustrating, but she remain professional and friendly throughout the whole experience and in the end I got the car I wanted and left feeling as though I was a friend and not just a customer. More

Very great experience Although they were very busy all of the staff were very accommodating to our needs and tight schedule to get the deal done. We Love our new car:) Although they were very busy all of the staff were very accommodating to our needs and tight schedule to get the deal done. We Love our new car:) More

My visit Highly recommend Hendrick Toyota of Concord. Staff is great and welcoming. From beginning to end Abby Camacho provided excellent service. She was ve Highly recommend Hendrick Toyota of Concord. Staff is great and welcoming. From beginning to end Abby Camacho provided excellent service. She was very patient and transparent. More

New RAV 4 purchase I had a truly exceptional buying experience as always. Noel McKenzie,Donnie Moore, and Chris Catherwood really made me have an awesome New Years Eve🙂 I had a truly exceptional buying experience as always. Noel McKenzie,Donnie Moore, and Chris Catherwood really made me have an awesome New Years Eve🙂 I love my new RAV4. So glad I traded my Corolla S for a RAV. Thank you all so much for the new ride?????? More

Sales person was great, management and higher ups were slow 5/5 stars for Amanda; 3/5 stars for the dealership itself Amanda was a great communicator and was very friendly. The only thing that slowed my buyi 5/5 stars for Amanda; 3/5 stars for the dealership itself Amanda was a great communicator and was very friendly. The only thing that slowed my buying process was when it required another person in the chain to get something done. Like most dealerships, we were stuck waiting for the next person to actually show up to do their job. Mind you, they were not overly busy. In fact, most everyone was just taking it easy while we sat there and waited. More

Amazing experience After reviewing several makes of cars. I once again decided on a toyota camry se. Noel McKenzie made the buying experience pleasurable. I will definit After reviewing several makes of cars. I once again decided on a toyota camry se. Noel McKenzie made the buying experience pleasurable. I will definitely come back to Hendrick Toyota scion concord. More

Oil change -New Car Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesma Today I came to the dealership for a oil change. While my car was being serviced my husband aND I walk out to the lot just to look. We asked a salesman where we're the used cars. The salesman was Noel McKenzie. He walked us over to the used cars. While there he began to explaim our options with new versus used. He was very informative. We went back over to the new cars and he began to explicit the features. Agaim he was so good we decided to buy a new car mainly because of Noel. The whole experience was painless. Everything was explained in full. I never felt unsure of what I was doing. Excellent job Noel! More

Great time He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure He took really good care of us. And got the price we wanted. Very transparent and informative about everything we needed to know. Not a high pressure salesman and shot straight with us, which we greatly appreciated. More

Great car buying experience! After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided t After 15 years and 200,000 miles, my old gold sedan decided to retire when its catalytic converter needed to be fixed. I did my research and decided the Toyota Avalon seemed like a worthy replacement. I was also interested in the hybrid model. I made an appointment at Hendrick Toyota of Concord to test drive one. I met with Kevin Plant. He is a great car salesman to deal with! I came solo (my husband was at work) & Kevin treated me with respect and courtesy. He also has a great sense of humor! We test drove the hybrid and he explained how it worked. He patiently answered every one of my questions about every feature in the car, which was very different from my 15 year old sedan that came with a tape deck ! I left that day feeling much more educated about hybrids and never felt pressured in any way to make a deal. Kevin was great to work with. I ultimately ended up buying the Toyota Avalon Hybrid 4 months later, from Kevin. He located the model I wanted with the features and color I wanted within 24 hours. The buying process went smoothly, without a lot of wasted time. Everyone i dealt with was courteous and friendly. I would definitely recommend Kevin Plant and Hendrick Toyota if you are in the market for a car. More