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Hendrick Toyota Concord

Concord, NC

4.8
1,073 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

November 18, 2016

Great. The sales staff was very easy to work with The sales staff was very easy to work with. This was my second purchase with Hendrick Toyota of Concord in the past two years I live approxima More

by Freedom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano
November 15, 2016

I got the car I wanted at a price I could afford. I visited the Hendricks Toyota dealership in Concord, NC to have my car serviced. As I was waiting for my car to get repaired, I got a Happy Birthday More

by Kasib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Mc Kenzie and Titus Haygood , Jay Moore
November 14, 2016

Auto service I came to get my 30,000 mile service. The service was great and Mr. Chris Haynes (Service Advisor) provided excellent service and was very helpful. More

by Jackie 721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
November 14, 2016

Service Advisor I'm Thankful For Jay Moore was really good - knowledgeable, understanding, patient, and very thorough. I am yet to have nothing less than exceptional service from the More

by Anthony C
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Moore
November 08, 2016

Excellent service! Tim and his team go out of their way to take care of my wife an I everytime we are here for service and treat us as if we were personal friends! More

by Dchag5878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Moore, Tim Hays, Rick McKenzie
November 07, 2016

Service review Very good service dept. very detailed service information and pricing provided up front. Have used many times as my vehicle is an older model thanks More

by Cara829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Nov 07, 2016 -

Hendrick Toyota Concord responded

Cara829 Thank you for posting this review regarding your service visit with Chip Gonion. We appreciate you and your business. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

November 06, 2016

Rick Mckenzie and his service team is great I have been taking my toyota here for abide fir several years and that are always honest with repairs needed and ones that can be sobe at a later time More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick McKenzie
November 05, 2016

2006 Tundra Chris Haynes has been very helpful and he was very concern about my Truck, nice person and Great guy. I'll be back and get a tune up and more work. T More

by 9518terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
November 02, 2016

Excellent service I called in to check a on a vehicle that I found online. I wansn't fully convinced I wanted to make a purchase but the experience here made it easier More

by Fed_65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Thomas
November 01, 2016

Bait & Swap- beware He did a bait & swap, you test drive and say this is the exact car I want. After 6 hrs we realized he swapped cars and when we told him, he left for B More

by dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darren Miskelly
Nov 08, 2016 -

Hendrick Toyota Concord responded

Dee I appreciate you taking the time to speak with me. I am saddened that did not purchase your vehicle from us. Hopefully, you will consider my off to you to visit our service department when you are ready for service. Vernita Reveron Customer Relations Manager Hendrick Toyota Concord

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