Hendrick Toyota Concord

Great experience Worked with Wesley Smith who made the purchase as easy and pleasant as could be. Biggest problem was believing it had to be more complicated than it Worked with Wesley Smith who made the purchase as easy and pleasant as could be. Biggest problem was believing it had to be more complicated than it was, Wesley had it all figured out and we were done quickly with a great car (Toyota Highlander) and deal. More

Excellent , professional service Excellent and courteous service. Chris took very good care of my 4runner service needs. The techs were fast and effective. They explained the services Excellent and courteous service. Chris took very good care of my 4runner service needs. The techs were fast and effective. They explained the services provided and made sure all my questions were answered. More

OIl change and service April was extremely helpful and friendly. I arrived early to my appt. and the advisor I had scheduled wasn't there yet. She took me right on in and April was extremely helpful and friendly. I arrived early to my appt. and the advisor I had scheduled wasn't there yet. She took me right on in and assisted me and I was out the door when my scheduled advisor arrived. More

Great customer service Chris Sands was very customer friendly. He listened and answered all my questions. He didn't act annoyed with me. I will be asking for Chris when I vi Chris Sands was very customer friendly. He listened and answered all my questions. He didn't act annoyed with me. I will be asking for Chris when I visit Hendrick Toyota Scion of Concord in the future. More

Service review I would recommend this dealership for service. My service advisor, Micheal Sheehan, was great. It had been a while since I had been to this dealership I would recommend this dealership for service. My service advisor, Micheal Sheehan, was great. It had been a while since I had been to this dealership because I was not satisfied with customer service with the sales area. But I will be going back to the sales area. More

Service My experience was excellent I made an appt and needed to be out quickly and my car was taken care off quickly and efficiently. Mike and the service d My experience was excellent I made an appt and needed to be out quickly and my car was taken care off quickly and efficiently. Mike and the service dept did an excellent job. More

Purchase There will be a 4th car and beyond, why not. The product is solid. I know people that bought higher end card that take it there for service! There will be a 4th car and beyond, why not. The product is solid. I know people that bought higher end card that take it there for service! More

Exceptional Service Provided Always Mike Sheehan provides exceptional customer service that I have not found elsewhere and is main reason I return for service on my vehicle. Mike goes e Mike Sheehan provides exceptional customer service that I have not found elsewhere and is main reason I return for service on my vehicle. Mike goes extra miles to help customers by listening, and as a result Mike listens to understand, vs listening to just reply. All service personnel should emulate Mike as Mike's handling of service visit from beginning to end is thorough, detailed, and exceptional and I look forward to next maintenance visit as that welcoming smile and personable attitude make me feel welcome each and every time. More

Ask for Carl Scott! I had a great car buying experience at Hendrick Toyota after having a less than ideal experience at another Charlotte-area Toyota dealership. Carl Sc I had a great car buying experience at Hendrick Toyota after having a less than ideal experience at another Charlotte-area Toyota dealership. Carl Scott was an excellent salesperson and was respectful and patience as this was my first car buying experience. Carl is trustworthy and knowledgeable and treated me like family. I would highly recommend this dealership and that car buyers work with Carl. More

Mark Higdon, best of the best. I was looking for a car for my daughter. Mark found the perfect car at a fantastic price, my daughter was overjoyed. He was available at anytime, even I was looking for a car for my daughter. Mark found the perfect car at a fantastic price, my daughter was overjoyed. He was available at anytime, even in his day off, I will call on him again for my next vehicle purchase. Phenomenal job A+ More