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Hendrick Toyota Concord

Concord, NC

4.8
1,073 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,073 reviews

July 26, 2024

Making the appointment was easy. Service department is awesome! They were even able to come get me from my house to pick up my vehicle! Service department is a 5 star! Used car manag More

by BEWARE!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Woody Woods
Jul 27, 2024 -

Hendrick Toyota Concord responded

We are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call me on my direct number, 704-979-7613. We look forward to hearing from you soon. Vernita, Customer Relations Manager

Jul 29, 2024 -

BEWARE! responded

Only way to fix the used car manager problem is hire a better, competent and qualified manager. Offering ignorantly low prices to vehicles worth double is absolutely a good way to loose customers who trade vehicles in. Especially in this current economy.

July 25, 2024

Been going to Hendricks over eleven years,bought new camarybought new tomaco truck six months ago .IHendricks always does a great job and stands behind what they sell. Hendricks is a first class outfit. More

by bobbyamburgeysr64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer, Abadi Almasri
Jul 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review, Bobby. We appreciate your continued patronage over the years. We look forward to your next visit with us. Vernita, Customer Relations Manager

July 25, 2024

Purchased from Hendrick Toyota Concord. Jeff Winchester was extremely knowledgeable and ready to help throughout my car buying experience More

by ryanw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Winchester
Jul 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jeff Winchester at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

July 16, 2024

I was having a hard time with the bank, the dealership and the person taking care of me Was patient it took about a week for everything to go through and i a they was patient the whole time More

by williegillespie78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mindy Mandy
Jul 18, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback,. We are so happy to read such a great review about your experience with at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

July 15, 2024

Jake was great to work with. He communicated well and made the situation with my car overheating easier to deal with. My car was fixed quickly and everything went well. More

by jenniferflake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Jul 16, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jake Crisci. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 10, 2024

Amazing group. Chip is always great to work with. Straight forward and keeps us informed. More

by marshall.joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Jul 13, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord Chip Gonion. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 09, 2024

It was very easy and intuitive to schedule (online) service that was convenient and the ability to select my Service Advisor. More

by ghenman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Jul 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 08, 2024

After searching for 6-8 weeks, Dennis R. located me the vehicle I was looking for. Came in a for a test drive, decided on purchase price and was out the door in (3) hours. 4th vehicle I've p More

by rgreen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ruiz , Mike Carpentier
Jul 10, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback . We are so happy to read such a great review about your sales experience with dennis Ruiz at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

July 04, 2024

EASY, FRIENDLY, KNOWLEDGEABLE, TRANSPARENT, FAST, CLEAN, EDUCATIONAL, FRESH COFFEE, WILLING TO EXPLAIN AND GIVE OPTIONS...REALLY, JUST AWESOMENESS!! More

by lance.m.ferris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Jul 07, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 03, 2024

Chris G. is very professional in recommending service work needed for my truck at the time of service. Always making me aware of what is needing to be done More

by first67firebird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garzone
Jul 03, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Garzone. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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