Back

Hendrick Toyota Concord

Concord, NC

4.8
1,090 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,090 reviews

September 03, 2024

Everyone I have dealt with have been friendly and helpful from purchasing to the service department. More

by jturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Araron, Arce
Sep 06, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Aaron Arce. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 30, 2024

Vlad was extremely knowledgeable on his product and helpful through the entire process. I will be back soon. More

by Chad B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vlad
Sep 02, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback, Chad. We are so happy to read such a great review about your sales experience with Vladimir Leontyev at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 28, 2024

First I would like to say that Ryan Crawley is so GREAT. Ryan always make sure that I get the what is needed for my car. Hendrick Toyota Concord is so GREAT. The staff and managers are very friendly and hel More

by Minthia Beason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Aug 29, 2024 -

Hendrick Toyota Concord responded

Thank you for the awesome review for your service visit at Hendrick Toyota Concord with Ryan Cawley, Miinthia. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 28, 2024

Person who wait on me had no personality! Did not say thank you, have a nice day or anything except sing here your car should be parked out front. Not even a smile! John W. Moore was his name More

by Tredatreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John W Moore
Aug 31, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 22, 2024

Justin D is a great - always the most helpful and honest on what is needed to keep my car in top shape. More

by Candace Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Aug 24, 2024 -

Hendrick Toyota Concord responded

We are so happy to hear you had such a great experience at Hendrick Toyota Concord with Justin Dreyer! We look forward to seeing you in the future for any of your vehicle needs!

August 17, 2024

I had to come back to this dealership to get my battery replaced after it wasn’t done a week ago when I visited. Luckily Jake Crisci was there to help me and made feel at ease when he immediately gotten th More

by ivy.greg
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Aug 23, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord Jake Crisci, Ivy. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 16, 2024

Service is always professional and timely. The Cust rep was great. Each service needed was explained. More

by jmack52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion
Aug 23, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chip Gonion,. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

August 15, 2024

My interactions were mostly with Jessicah Kean. She was fantastic, again. This is our second purchase through Jessicah and once again, she was wonderful. More

by pjthomas58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessicah Kean
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jessicah Kean at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 14, 2024

Great service! We absolutely appreciate Moises for his patience and genuine interest to help us! I have purchased 5 vehicles at this Toyota and keep coming back. My More

by MIturriaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez, Kyle Aidala
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez and Kyle Aidala at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

August 13, 2024

Went in for service. They did a great job, nice and fast and a free car wash to finish it off. More

by Peter Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Boutthavong
Aug 17, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Steven Boutthavong, Peter. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

...
10
...