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Hendrick Toyota Concord
Concord, NC
1,122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,122 reviews
April 10, 2025
Service Rep Joshua Matzdorf was very caring and helpful. He was responsive to my concerns and was able to translate that to the repair technician. Extremely happy with the service folks. I was also greet He was responsive to my concerns and was able to translate that to the repair technician. Extremely happy with the service folks. I was also greeted by Chris Garzone who remembered me from a previous service visit. Great group of gentlemen. More
by michelle_adams
Employees Worked With
Joshua Matzdorf, Chris Garzone
April 09, 2025
i not at all happy with what the tech said was wrong. it not fixed at home by myself!! it was not a 3,350-dollar wiring problem!!! chip did all he could to keep me happy. but the tech!!!! I will not be b it not fixed at home by myself!! it was not a 3,350-dollar wiring problem!!! chip did all he could to keep me happy. but the tech!!!! I will not be back and i dame sure won't buy my next one there !!! More
by krupp3
Employees Worked With
Chip Gonion, Jay Moore
April 07, 2025
Wife and I bought our minivan from Jacob Stott (Feb. 17). Jacob stayed late to help us. We made a deal and came back a week later (Feb 24) for closing the deal. I don't like to waste peoples times or 17). Jacob stayed late to help us. We made a deal and came back a week later (Feb 24) for closing the deal. I don't like to waste peoples times or my time when I purchase a big ticket item. Jacob understood and was like minded. Jacob, gets 5 STARS from us!! Now, lets not forget about the "finance guy". Thomas Murrell was a no nonsense guy as well( a 5 STAR rating). We got our business done in an hour. We left with a great experience and will be recommending both Jacob and Thomas to anyone looking for a great experience. More
by camels
Employees Worked With
Thomas Murrell
April 07, 2025
Great experience pre ordering my 2025 Toyota 4runner! Top notch customer service & all employees wanted to go above & beyond! Thank you! Top notch customer service & all employees wanted to go above & beyond! Thank you! More
by Nikki Field
Employees Worked With
Darren Miskelly, Jeffery Reeves, Sedric Parker, Wael Abdu
April 04, 2025
Made a same-day appointment for my 10K service. It was easy to set up my appointment and upon arrival I was greeted by the service rep who walked me through next steps and the expected timeframe t It was easy to set up my appointment and upon arrival I was greeted by the service rep who walked me through next steps and the expected timeframe to complete the service. I was done within an hour and the service rep ran through what was done and showed me to my vehicle. It was all very professional and friendly. More
by pdgriffith58
Employees Worked With
Aaron Arce
March 29, 2025
I visited this location on 3/26/25 and my Service Advisor was Chris Norway. He was kind and friendly. Chris and the team got me in and out with my service in under an hour. Thanks Chris and keep up the great was Chris Norway. He was kind and friendly. Chris and the team got me in and out with my service in under an hour. Thanks Chris and keep up the great job. More
by katrell.smiley
Employees Worked With
Chris Norway
March 28, 2025
Great experience all the way around from purchase of my new 2025 Camry to every service visit always being top-notch. No other place to purchase or get a Toyota serviced. new 2025 Camry to every service visit always being top-notch. No other place to purchase or get a Toyota serviced. More
by ruaterp
Employees Worked With
Anthony Arellano, Ryan Cawley, Rick McKenzie, Michael Black
