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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,211 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,211 reviews

October 09, 2025

Great job by the service advisors, the communication was clear and accurate. Would recommend them in future. More

by hefti6491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, Justin Dreyer, Abadi Almasri, Brandon Chestnutt, Travis Enix, Jordan Gladden
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Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 09, 2025

My service experience was top notch. Woody is very friendly and professional, and he made sure that my car was serviced quickly. More

by lhburke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Report | Print
Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 09, 2025

Austin. Is a phenomenal salesman. This is the second car we bought from him/them More

by heidi.wolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Richardson
Report | Print
Oct 10, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Austin Robinson at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 08, 2025

They did a great job. They did not try to push any extra service justin was very thorough to the point and very understanding. More

by jrupp202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Dreyer
Report | Print
Oct 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

October 03, 2025

Fifth purchase from Hendrick. Always an exceptional experience from start to finish. Third time partnering with Shelley and she was a great asset each time. More

by sjp15013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Report | Print
Oct 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Shelly Rivera at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 02, 2025

Eddie is the best. He was great and has been helpful on any questions and going forward as well. He’s an asset to the team More

by pete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie- Sales, Brandon - finance
Report | Print
Oct 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Eddie Dominguez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

October 01, 2025

Great customer service and genuine pride in the cars they sell. Always a good experience. More

by Cartergang4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Delsol
Report | Print
Oct 04, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 28, 2025

This was a absolutely wonderful experience. Our salesman was so helpful and waited on us like we were royality . We would recommend Moises Ramirez to anyone looking for a helpful, caring sa More

by vondalbbrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Ramirez
Report | Print
Oct 01, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Moises Ramirez at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

September 27, 2025

Great customer service and care, I’ve had the same service person Woody Woods forever , I trust what he tells me about my camry More

by Khdoug50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woody Woods
Report | Print
Oct 01, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

September 26, 2025

Ms Louise Delsol is a very professional service advisor. I have always had Hondas but Toyoto is number one. The service department is wonderful! More

by jjackson0128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Rivera
Report | Print
Oct 02, 2025 -

Hendrick Toyota Concord responded

Thank you for the awesome review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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