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Hendrick Toyota Concord

Concord, NC

4.8
1,105 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,105 reviews

March 13, 2025

It was a good time nice facility great service advisor better then my last experience More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Mar 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix, Ryan. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 12, 2025

Chris Norway in the service department was friendly, knowledgeable, and helpful throughout the process of my first service visit. I recommend Hendrick dealers above others for their professional and cou More

by JG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
March 11, 2025

Bernard Joseph had my recall taken care of efficiently and cordially. I waited at the dealership for the work to be completed. It was done in a timely manner. More

by frankn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Joseph
Mar 14, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Bernard Joseph. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 06, 2025

Coming from another state where customer service isn't as pleasant, I was greatly surprised and impressed at everything about this dealership. Very clean, professional and polite. I loved the way someone w More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Mar 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri, Susan. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 06, 2025

They always do a great job. Always pleasant and professional and work is always completed efficiently and properly. They always keep you updated on inspection results and job pr More

by Beckster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vance (Vinny), Abadi Almasri, Brandon Chestnutt
Mar 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 05, 2025

Easy to make an appointment for service. Service rep, Chip Gonion, is a pleasure to work with. I feel I am in good hands at Hendrick. More

by Libby Eudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Kaitlyn Larson
Mar 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 04, 2025

Absolutely best customer service rep ever, Aaron A. Highly recommend! Extremely helpful, and very knowledgeable. More

by Ms. Hook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Acre
Mar 09, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Aaron Arce. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 03, 2025

Woody Woods and his team have been working together to make sure that we are treated with respect and valued as customer. Always top notch service More

by gkpmoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes, Woody Woods
Mar 08, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 02, 2025

Everyone was wonderful to work with. We were there during lunch, and they purchased our lunch from the food truck onsite. Everyone was polite and professional. Shelly was amazing! More

by Meke42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Shelly Rivera
Mar 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Shelly rivera and Anthony Arellano at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

March 01, 2025

Great experience with Hendricks, would highly recommend. Ask for Jeff, he was awesome to work with. More

by cma4ladder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Winchester
Mar 05, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Jeff Winchester at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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