Hendrick Toyota Concord

Had a great experience purchasing 2025 Toyota RAV4 Hybrid. Got what I wanted and vehicle arrived earlier than expected. I enjoyed working with Maddie K. And sales manager YL. Second purchase from thi Hybrid. Got what I wanted and vehicle arrived earlier than expected. I enjoyed working with Maddie K. And sales manager YL. Second purchase from this dealership. More

Chris Norway in the service department has been very helpful every time. He keeps me informed on the progress of my van and how much longer before the work will be complete. He is very professional in h helpful every time. He keeps me informed on the progress of my van and how much longer before the work will be complete. He is very professional in helping and very courteous. It has always been a pleasure to work with him More

Rick and his team are always professionals. They handle everything that I need with my vehicle. Keep me informed on the process and look out for future repairs as needed. They handle everything that I need with my vehicle. Keep me informed on the process and look out for future repairs as needed. More

Great customer service. Friendly staff. Excellent facility to wait and spend time while the car is being serviced. Friendly staff. Excellent facility to wait and spend time while the car is being serviced. More

Very knowledgeable, explained cars and procedures completely answered all questions friendly patient available when needed completely answered all questions friendly patient available when needed More

Andrew Macias was an excellent agent that helped me through the whole process of buying the perfect vehicle. He provided me with a loaner vehicle while I waited for my new vehicle to arrive. He deli through the whole process of buying the perfect vehicle. He provided me with a loaner vehicle while I waited for my new vehicle to arrive. He delivered the loaner to my workplace. He even kept me updated as to when he would arrive with the loaner.He showed me all the functions of my new vehicle and answered all my questions. The vehicle is beautiful. He followed up the next day and added if I have any questions to call. I am having leather seats placed and a protective film placed on the vehicle.Andrew introduced us to Audra who will arrange the having these upgrades done. Audra called me first thing on Monday and arranged a date for me to drop the car off. They are providing me a loaner while the upgrades are done. Audra is very gracious and accommodating Andrew and Audra are truly stellar !! I am grateful for the kind service Great work and thank you!! More

Didnt plan on buying but Kevin Harris was easy to work with and got us great deal . with and got us great deal . More

It was very easy to schedule an appointment. The service advisor was very nice and presented possible service options recommended at that service interval. My service was completed in a shorter The service advisor was very nice and presented possible service options recommended at that service interval. My service was completed in a shorter time than expected. More