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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,117 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,117 reviews

April 02, 2025

Andrew Macias made buying our new RAV 4 easy. He answered all our questions and was very happy to show us what all our options were. More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Macias, TJ Parris
Report | Print
March 29, 2025

I visited this location on 3/26/25 and my Service Advisor was Chris Norway. He was kind and friendly. Chris and the team got me in and out with my service in under an hour. Thanks Chris and keep up the great More

by katrell.smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Report | Print
Mar 30, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Norway, Katrell. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 28, 2025

Great experience all the way around from purchase of my new 2025 Camry to every service visit always being top-notch. No other place to purchase or get a Toyota serviced. More

by ruaterp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arellano, Ryan Cawley, Rick McKenzie, Michael Black
Report | Print
Mar 30, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

March 28, 2025

I had a good experience with my recall my service rep was AWESOME THANK YOU MUCH More

by dpburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Mar 30, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 27, 2025

Jay always takes good care of me when I need my vehicle serviced. He is my go to guy! More

by L. Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Mar 28, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 27, 2025

After you already committed, the warranty comes up when you’re signing everything I did not like that. I thought that was sneaky. More

by adamhatley2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Quinn
Report | Print
March 26, 2025

Service Technician was friendly and courteous. Service was performed in the time frame given. A thumbs up to Bernard Joseph for his professionalism and great servoce More

by jhawksfam
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Joseph
Report | Print
Mar 28, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Bernard Joseph. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 22, 2025

Great Service at Hendrick Toyota. Jay Moore was my advisor and even washed car for me. More

by Etalemsetegn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Report | Print
Mar 25, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 21, 2025

Great writer great service detail was spot on tech did a great job very clean More

by mrhaynesjr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley, Chris Garzone, Chip Gonion, Jay Moore, Woody Woods, Justin Dreyer, Abadi Almasri, Travis Enix, Robert Loch
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Mar 23, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

March 20, 2025

Maddie at Hendrick Toyota Concord did a great job listening to our needs, finding the right vehicle for us, and being fair in negotiations. We felt like we got a great deal on a new Toyota Sienna! More

by jason_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Kerrigan, Anthony Arellano, Wael Abdu
Report | Print
Mar 23, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, Jason. We are so happy to read such a great review about your sales experience with Maddie Kerrigan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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