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Hendrick Toyota Concord

Concord, NC

4.8
1,057 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,057 reviews

December 18, 2024

I enjoyed this Dealership here in concord The workers make sure the job is done More

by Dottiecarroll1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
Dec 21, 2024 -

Hendrick Toyota Concord responded

Thank you for your 5 star review! We are so happy to hear you had such a great experience with our service advisor Brandon Chestnutt at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your automotive needs.

December 17, 2024

Dennis Ruiz was the sales person. He was kind, patient, courteous and knowledgeable. it was a great customer experience. He gets 10 stars! More

by BTXPRSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ruiz
Dec 20, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dennis Ruiz at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 16, 2024

Love the new video inspection they send during the services appointments. This is the only dealership we trust to do business with. More

by rebeccasoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalvin , Jordan Gladden, Matthew Kaiser, Todd Moore
Dec 20, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Bernard Joseph, rebecca. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

December 13, 2024

Dennis Ruiz helped me purchase a 2025 Toyota Corolla. He was very kind, patient courteous and helpful. Great customer service! I would give him 10 stars! Brenda T. More

by BTXPRSS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Ruiz
Dec 14, 2024 -

Hendrick Toyota Concord responded

Thank you for your 5 star review! We are so happy to hear you had such a great experience with our sales rep Dennis Ruiz! We look forward to seeing you in the future for any of your automotive needs.

December 05, 2024

Lacey was amazing and so helpful! A second Toyota for us- we had a Prius for 316,000 miles and just bought a Camry Hybrid! More

by Beadladybeads1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lacey , Wael Abdu
Dec 08, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Lacey Million at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

December 04, 2024

The service department did an excellent job servicing my vehicle. They were very thorough about and explained what was wrong with my vehicle in a way that I could understand the problems that had led me to More

by Wanda G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Dec 05, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jake Crisci, Wanda. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

December 04, 2024

Sensational service! Everything could be characterized as timely, detailed, and attentive and always with a constant smile. More

by Bob McKillop
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Moore
Dec 06, 2024 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore, Bob. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

November 28, 2024

Andrew toyta concord the best . he and W L sales manager took care me and wife and car still had warranty 60.009 left on it no cost.retired trooper Allen Johnson aj More

by Nctopcop1524
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and yL
Dec 01, 2024 -

Hendrick Toyota Concord responded

Thank you for the 5 star review! We are so happy to hear your experience with our sales reps Andrew Macias & Wael Abdu was so great! We look forward to seeing you in the future for any of your automotive needs.

November 26, 2024

Jessicah Keane did a great job as did Mathew in finance, great to work with. Only reason you didn't get a 5 is because I think we always have something we can improve. More

by turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Kaiser, Jessicah Kean
Nov 28, 2024 -

Hendrick Toyota Concord responded

Thank you for the 4 star review! We are so happy to hear your experience with our sales rep Jessicah Kean was so great! We look forward to seeing you in the future for any of your automotive needs.

November 24, 2024

This was mine and my wife's first time buying a new car and the whole experience was made a pleasure by this team. Andrew Macias, Mike Black, and T.J. Parris were a joy to work with. From start to finish, More

by John and Crystal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Black, Andrew Macias, TJ Parris
Nov 26, 2024 -

Hendrick Toyota Concord responded

Thank you for the feedback . We are so happy to read such a great review about your sales experience with Andrew, Mike and TJ at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

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