Back

Hendrick Toyota Concord

Concord, NC

4.7
1,163 Reviews

7670 Bruton Smith Blvd

Concord, NC

28027

Directions

By Type

Showing 1,163 reviews

July 05, 2025

Louise DelSol was very attentive and great costumer service my car was take care on time I definitely recommend Thanks More

by Sanpiousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise DelSol
July 02, 2025

Chris Haynes did an excellent job of keeping me informed and getting me in and out quickly! More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Haynes
Jul 03, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

July 01, 2025

This dealership have GREAT customer service. Your sales person,Dawson Williams and finance officers,I,think so his name is Anthony Arellano(I'don't know his name,hi is originaly from Ecuator)is g More

by muhamedtoska
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson Williams
Jul 02, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Dawson williams and Anthony Arellano at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 30, 2025

Great customer service. I love that I receive a video showing me what they are looking at on my car and the status. I'm comfortable waiting there for my vehicle to be servic More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 01, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 29, 2025

Louise was very helpful and courteous along with the dealership completing a thorough inspection timely. More

by Dozerball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Delsol
Jul 02, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 27, 2025

Great timely service! Very thorough and great communication as well. I trust this dealership for services More

by Emily.Mansfield94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Hernandez
Jun 28, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 25, 2025

Shady. Found a vehicle on the website. We finally worked the deal out with some negotiating. Signed contract. They were supposed to call me when it was More

by 02Avalanche
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Aaron Troung
Jun 30, 2025 -

Hendrick Toyota Concord responded

Thank you for taking the time to share your experience. We are very sorry to hear about the confusion and frustration you encountered. Thank you again for your feedback, it helps us to do better. Vernita, Customer Relations Manager

June 23, 2025

We had a great experience and our salesman Zach did a great job throughout the process More

by William.raines
Recommend Dealer
Yes
Employees Worked With
Zach, , Brian Worcester
Jun 25, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback, William. We are so happy to read such a great review about your sales experience with Zachary Reece at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

June 22, 2025

Chris Norway was an excellent help with every step of getting my car serviced. Will definitely be back . More

by Tae.adams015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway
Jun 24, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

June 20, 2025

The team was incredibly helpful and resourceful. They aided in solving issues with my car with quick expertise. Very satisfied with my visit. More

by Stephensmegan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
Jun 22, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

1
...