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Hendrick Toyota Concord
Concord, NC
1,044 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 20, 2024
I purchased a used 23 Highlander from Hendrick Toyota in Concord. I worked with Brian with my deal. He was great to work with and actually went above and beyond to drive the car to my home so my wife could Concord. I worked with Brian with my deal. He was great to work with and actually went above and beyond to drive the car to my home so my wife could check out the car and test drive since she couldn't come with me at first. He also worked with me on my trade in and was patient with me while we came to a decision. Brian was the best. Also the financial team that helped me was great as well and answered any and all questions I had. Big thanks to Hendrick Toyota!! More
by jbrooks207
Employees Worked With
Anthony Arellano, Chip Gonion, Brian Worcester
November 13, 2024
The staff was very friendly and efficient. They helped me in any way they could. They took care of the paperwork very quickly. They helped me in any way they could. They took care of the paperwork very quickly. More
by Neftali Molinar
Employees Worked With
Shie Budsri, Anthony Arellano, Sedric Parker
November 12, 2024
I have bought all my cars since the 1990s at your dealership and have a pretty good impression of your company. At this point we felt left in the dark as to how long the service would take to complet dealership and have a pretty good impression of your company. At this point we felt left in the dark as to how long the service would take to complete. If we knew up front we would have made arrangements to get my wife back home while the tire pressure sensors were being changed. Kris was quite upset. The cost for this service seemed very high. $593 in labor to remove/reinstall 4 tires and replace the sensors not to mention the cost of the sensors. Very disappointed. More
by jdlomonaco
Employees Worked With
Vincer Vasquez
November 06, 2024
engine error code came up and they were quick to determine the cause. It was covered under warranty and their approval took the longest. once approved and part received, repairs done in timely man determine the cause. It was covered under warranty and their approval took the longest. once approved and part received, repairs done in timely manner More
by dgroh31
Employees Worked With
Travis Enix
November 04, 2024
People were great. Friendly, patient. But your pricing on parts and labor is ridiculous. My insurance adjuster showed me the parts difference between yours and Toyota.c Friendly, patient. But your pricing on parts and labor is ridiculous. My insurance adjuster showed me the parts difference between yours and Toyota.com, almost 25% markup. plus 1.5 hours labor to replace a cover under the car that required 4 screws and 10 pop in connections. 30 minutes should be more than enough. More
by Ken
Employees Worked With
Vincer Vasquez
November 02, 2024
Great customer service, Jimmy was very helpful and easy to work with. Happy with the process overall, 2nd vehicle purchased from a Hendrick dealership. to work with. Happy with the process overall, 2nd vehicle purchased from a Hendrick dealership. More
by tyler.thomas57
Employees Worked With
Jimmy Michalec
October 29, 2024
Purchased a 2024 Toyota Tundra. It was truly a smooth and stress free buying experience. The sales staff was willing to work with us on pricing and Andrew was a great sales speciali It was truly a smooth and stress free buying experience. The sales staff was willing to work with us on pricing and Andrew was a great sales specialist!! More
by willetmb
Employees Worked With
Matthew Kaiser, Andrew Macias
