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Hendrick Toyota Concord

Concord, NC

Overview
Reviews
4.8
1,090 Reviews
Call Dealership (855) 582-4379
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7670 Bruton Smith Blvd

Concord, NC

28027

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Showing 1,090 reviews

February 21, 2025

Jake Crisci did an amazing job taking care of my Land Cruiser he even got me dropped off at work More

by Chris Haynes
Recommend Dealer
Yes
Employees Worked With
Jake Crisci
Report | Print
February 21, 2025

Excellent service, knowledgeable staff, very detailed and thorough with what needed to be repaired, the cost and time to complete More

by gryzz08
Recommend Dealer
Yes
Employees Worked With
Trent Slater
Report | Print
February 19, 2025

Friendly staff, supportive of their customers. Clean waiting area. Convenient hours. Quality service/repair work. More

by RuthieAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Enix
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Feb 21, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Travis Enix. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 19, 2025

I trust the service team and their recommendations. Service department is spot on. Very appreciative of their knowledge More

by jonesdianna805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Baranoski, Ryan Cawley, Chris Garzone, Chip Gonion, Chris Haynes, Jay Moore, Woody Woods, Justin Dreyer, Steven Spooner
Report | Print
Feb 21, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 14, 2025

It was a great experience and I was shocked the wait time for my car to be completed wasn’t long. More

by Bevtyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Chestnutt
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Feb 18, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Brandon Chestnutt, Becky. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 12, 2025

Always great service since my 2016 purchase! Team in service is always helpful and professional. Will purchase next vehicle from this dealership. More

by dhbrown44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abadi Almasri
Report | Print
Feb 17, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Abadi Almasri. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 08, 2025

Had a great experience purchasing 2025 Toyota RAV4 Hybrid. Got what I wanted and vehicle arrived earlier than expected. I enjoyed working with Maddie K. And sales manager YL. Second purchase from thi More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maddie Kerrigan , Wael Abdu, Branden Payne
Report | Print
Feb 12, 2025 -

Hendrick Toyota Concord responded

Thank you for the feedback. We are so happy to read such a great review about your sales experience with Maddie Kerrigan at Hendrick Toyota Concord. We look forward to seeing you again for all your automotive needs in the future. Vernita, Customer Relations Manager

February 05, 2025

Chris Norway in the service department has been very helpful every time. He keeps me informed on the progress of my van and how much longer before the work will be complete. He is very professional in h More

by Karenh9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Norway.
Report | Print
Feb 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Chris Norway. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 04, 2025

Rick and his team are always professionals. They handle everything that I need with my vehicle. Keep me informed on the process and look out for future repairs as needed. More

by Wforbis1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Gonion, Chris Haynes, Justin Dreyer
Report | Print
Feb 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

February 03, 2025

Great customer service. Friendly staff. Excellent facility to wait and spend time while the car is being serviced. More

by kishorphadnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Cawley
Report | Print
Feb 07, 2025 -

Hendrick Toyota Concord responded

Thank you for the review for your service visit at Hendrick Toyota Concord with Ryan Cawley. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager

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