
Hendrick Toyota Apex
Apex, NC
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3,341 Reviews of Hendrick Toyota Apex
Highly disappointed I have left 3 messages and no service manager has returned my call. Been going to this dealership for many many years. Witnessed a wreck a few days ago and went to pull my dashcam footage manager has returned my call. Been going to this dealership for many many years. Witnessed a wreck a few days ago and went to pull my dashcam footage. Imagine my surprised not only was it not recording, IT WAS COMPLETELY UNPPLUGGED! Last recording was the dealership being pulled in for routine oil change. These are not plugs that can accidently fall out, They are also hidden behind rearview mirror so I did not see it was unplugged for at least 2 to 3 months. This isn't something you check every day "just because" so I had no idea. DONT TOUCH MY PRIVATE PROPERTY IN MY VEHICLE AND BE CLEAR IN THE SERVICE BAY IF YOU ARE GOING TO DISCONNECT ANY DASHCAMS! More importantly PLUG IT BACK IN! If I didn't have a long term oil change agreement I would go else where. This is already a 35 mile round trip for me and I am not a fan at all that the service department took it upon themselves to disconnect my camera. Shame on you!!!! This camera would not have impeded a routine oil change in any way. More
This is the 4th vehicle we have purchased from Tom McClay. He has earned our trust and taken care of us, every time we have been in need of a new/used vehicle. Our girls refer to him as “Toyota Tom”. McClay. He has earned our trust and taken care of us, every time we have been in need of a new/used vehicle. Our girls refer to him as “Toyota Tom”. This currant vehicle was purchased for our girls, who had their car totaled in a HS student parking lot, by a kid who was not paying attention. Tom got us an amazing deal that we just couldn’t turn down. More
XAVIER IS AMAZING! He made my purchase experience one of the best ive ever had. He was funny, patient, knowledgeable and helpful even after the sale. I will share my am He made my purchase experience one of the best ive ever had. He was funny, patient, knowledgeable and helpful even after the sale. I will share my amazing experience with others and refer others to Xavier for an exceptional purchasing experience 👏🏾 More
Working with Chris on my service was a great experience. The waiting room at Hendrick Toyota in Apex was nice. Everything was great except my wait time. Way too long. The waiting room at Hendrick Toyota in Apex was nice. Everything was great except my wait time. Way too long. More
It is always a pleasure working with Chris regarding my service. He always provides honest suggestions and I don't feel pressured to get unneeded services. service. He always provides honest suggestions and I don't feel pressured to get unneeded services. More