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Hendrick Toyota Apex

Apex, NC

5.0
3,341 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,341 Reviews of Hendrick Toyota Apex

May 08, 2025

On schedule. Great work as always. Very much satisfied with the reception and on time service More

by Chay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karalynn Kline
May 10, 2025 -

Hendrick Toyota Apex responded

Hi Chay, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

May 08, 2025

Thanks Mack for helping out with my car and the amazing service! I’ll see you next time. More

by Aneysa.mcintyre
Recommend Dealer
Yes
Employees Worked With
Mack
May 10, 2025 -

Hendrick Toyota Apex responded

Hi Aneysa.mcintyre, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

May 07, 2025

Highly disappointed I have left 3 messages and no service manager has returned my call. Been going to this dealership for many many years. Witnessed a wreck a few days ago and went to pull my dashcam footage More

by Retnart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt work with sales why forcing a rating?
May 15, 2025 -

Hendrick Toyota Apex responded

Good Afternoon Retnart. Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you’ve encountered. We understand your disappointment—not only in the lack of follow-up from our team but also in discovering your dashcam was unplugged during your last service visit. We recognize how important it is for customers to feel their property is respected, and we agree that any disconnection of equipment should have been communicated clearly and handled with care. Our Service Director, David Sanders, would like the opportunity to speak with you directly to address this matter personally and ensure it’s resolved appropriately. At a time that is convenient for you, he can be reached directly at 919-335-1561.

May 07, 2025

Jarvis did a great job helping me today. He was patient and efficient in assisting me today at Hendrick Toyota of Apex. More

by g.kar2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Headen, Jarvis
May 10, 2025 -

Hendrick Toyota Apex responded

G.kar2137, thanks for your praise and kind comments about our team.

May 06, 2025

Kristie corner helped me out today. She was very thorough and explained everything so well. We will be back to see her! More

by bill_cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie zothner
May 09, 2025 -

Hendrick Toyota Apex responded

Hi Bill_cunningham, we are very happy to have provided you with such a positive experience!

May 05, 2025

This is the 4th vehicle we have purchased from Tom McClay. He has earned our trust and taken care of us, every time we have been in need of a new/used vehicle. Our girls refer to him as “Toyota Tom”. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom McClay
May 08, 2025 -

Hendrick Toyota Apex responded

Matt, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2025

Great service from Marcus in the service department. I was in and out in a timely manner which is greatly appreciated. More

by Pbishop8220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus McIntyre
May 06, 2025 -

Hendrick Toyota Apex responded

Hi Pbishop8220, we are very happy to have provided you with such a positive experience!

May 04, 2025

XAVIER IS AMAZING! He made my purchase experience one of the best ive ever had. He was funny, patient, knowledgeable and helpful even after the sale. I will share my am More

by Dr. Sharita Lamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Overton
May 06, 2025 -

Hendrick Toyota Apex responded

Hi Dr. Sharita Lamb, thank you so much for your positive comments about Hendrick Toyota Apex!

May 06, 2025 -

Dr. Sharita Lamb responded

Indeed it was my pleasure to work with Xavier 👏🏾👏🏾👏🏾

May 03, 2025

Working with Chris on my service was a great experience. The waiting room at Hendrick Toyota in Apex was nice. Everything was great except my wait time. Way too long. More

by J Mac
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
May 05, 2025 -

Hendrick Toyota Apex responded

J Mac, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

May 03, 2025

It is always a pleasure working with Chris regarding my service. He always provides honest suggestions and I don't feel pressured to get unneeded services. More

by Miss Barbara
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
May 06, 2025 -

Hendrick Toyota Apex responded

Miss Barbara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.

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