Hendrick Toyota Apex
Apex, NC
Filter Reviews by Keyword
By Type
4,509 Reviews of Hendrick Toyota Apex
I arrived for a 5000 mile service on my Toyota truck at 7:30 AM. It took several minutes to get signed in and I was concerned about how long it would take, I was asked whether I wanted my truck washed as 7:30 AM. It took several minutes to get signed in and I was concerned about how long it would take, I was asked whether I wanted my truck washed as well as serviced and I said yes. I settled in the waiting area with a cup of hot coffee and my tablet to wait. I was pleasantly surprised when the service rep cam and got me in less than a half hour, my truck was serviced (and washed)! Great job, very friendly, very speedy. More
Fantastic, Great, Friendly, Love the free muffins and coffee while I waited, and water too. The restrooms were very clean. Always on the ball. Glad we bought our car there, so we bought a Truck also. coffee while I waited, and water too. The restrooms were very clean. Always on the ball. Glad we bought our car there, so we bought a Truck also. More
Customer service was very good. Steven Graham provided very good information on the service being performed on the car. Credit should also go to the technician for performing the work. The car is runnin very good information on the service being performed on the car. Credit should also go to the technician for performing the work. The car is running very good. THANKS! More
Well, I must say that the moment I arrived with my car, I was greeted and welcomed immediately. Nick asked me all the appropriate questions and did my paper work speedily and readily. The car was also read was greeted and welcomed immediately. Nick asked me all the appropriate questions and did my paper work speedily and readily. The car was also ready just as he said it would be. One last point on their favor, the wait was made comfortable by the free coffee and muffins provided. I appreciated the overall warm service. More
This visit was for a simple 5000 mile service. The technician managed to undo what took three visits to get the tire warning light turned off and properly adjusted. I have no confidence that the techn technician managed to undo what took three visits to get the tire warning light turned off and properly adjusted. I have no confidence that the technicians are properly trained or supervised! More
yesterday, I took my car for routine service, they treat me with respect, excellent customer service. They are very helpful. Thank you focus for your making customer happy. me with respect, excellent customer service. They are very helpful. Thank you focus for your making customer happy. More
Came in for routine service (oil change/filter & tire rotation) for my '03 Corolla. Had a few issues brought to my attention which needed to be fixed; agreed and work was done promptly. After returned rotation) for my '03 Corolla. Had a few issues brought to my attention which needed to be fixed; agreed and work was done promptly. After returned home, noticed double billing for a part; resolved with a quick phone call. Will definitely return for future service. More
Had 85k service work done. Since they opened, I always use this dealership for my Toyota service. They provide great hospitality and service every time I visit. use this dealership for my Toyota service. They provide great hospitality and service every time I visit. More
New to the area but in my past 3 service visits to this New to the area but in my past 3 service visits to this dealer, I've encountered the best customer service I've ever had, bar none. reasonable prici New to the area but in my past 3 service visits to this dealer, I've encountered the best customer service I've ever had, bar none. reasonable pricing & friendly, efficient service reps... I highly recommend this dealers' service team to anyone and everyone. More









