Hendrick Toyota Apex
Apex, NC
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4,509 Reviews of Hendrick Toyota Apex
Truly outstanding service. Johanna is a treasure. Excellent in all aspects. Would recommend dealership to others and have done so already. Service department is way above others in service quality. Excellent in all aspects. Would recommend dealership to others and have done so already. Service department is way above others in service quality. More
I was in for the 20,000 mile maintenance on my Prius. Service was completed when expected. The waiting room was comfortable and the wireless connection was good, so I could get a bunch of work done while Service was completed when expected. The waiting room was comfortable and the wireless connection was good, so I could get a bunch of work done while I was waiting. More
Exceptional staff and service. Great experience overall. Highly recommended. Disappointed I've had to take car in twice for work not covered under used car power train warranty in such a short time, but t Highly recommended. Disappointed I've had to take car in twice for work not covered under used car power train warranty in such a short time, but that happens - and not the fault of the staff. More
The headlight on my 2012 Prius burned out, and I called the dealership for repair as soon as I realized that I had a problem. The dealership arranged to fix my car the same day I called. The headlight wa the dealership for repair as soon as I realized that I had a problem. The dealership arranged to fix my car the same day I called. The headlight was repaired quickly and properly, and I was on my way home in less than an hour. I have been more than pleased with the service I have received at this dealership. The personnel is polite, efficient and friendly and so far the repair fees have been reasonable. I would definitely recommend this dealership to my friends. More
very helpful and friendly service and customer service. very helpful and friendly service and customer service. i feel that, at times, there is an effort to sell service, very expensive service, when the very helpful and friendly service and customer service. i feel that, at times, there is an effort to sell service, very expensive service, when the service is not needed. the young lady that facilitated my service this time did not do this, but i have been there several times and had service pushed on me, e.g. the service tech found some minor signs of power steering fluid under my truck and wanted to repair it for nearly $1000. i did not have the work done and there has been no more evidence of the problem nor has this been brought to my attention again. being able to trust the people i hire to work for me is vitally important. that experience damaged the trust i have with your company. however, while there have been attempts to sell more service, i have not experience the degree of a problem that i described above. More
A lot of folks hate going to dealerships to purchase cars do to the sales people. However, at Toyota of Apex, Randy Adams made buying a vehicle very easy. He wasn't the slightest bit pushy, very knowledgeabl do to the sales people. However, at Toyota of Apex, Randy Adams made buying a vehicle very easy. He wasn't the slightest bit pushy, very knowledgeable, easy to talk to, & made my experience a pleasurable one. David Foster handled legal documents. David was also easy to talk to, & he explained everything in detail & knew the answers to all of my financial/loan questions. These two individuals are nothing short of an asset to Toyota Scion of Apex. More
The service was prompt and very friendly. The assistant service manager was informative and great to work with. Also the price was reasonable. I will definitely return to this dealership. service manager was informative and great to work with. Also the price was reasonable. I will definitely return to this dealership. More









