Hendrick Toyota Apex

This was the best service ever - Alexander Stokes I've got my Corolla in 2014 and ever since that I've been having my car service from Hendrick Toyota. Ever since the last time I went on March 16, it I've got my Corolla in 2014 and ever since that I've been having my car service from Hendrick Toyota. Ever since the last time I went on March 16, it used to be like so lagging and I had to wait hours in the waiting room . But this time , I got to work with Alex and he was so good in explaining what all was done to my car and he said before they started my service , that exactly like it would take less than an hour and it worked as he said. I'm definitely going to work with him the next time I'm having my car service . More

best service ever! I have been going to Toyota at Apex for 10 years . They are so focused on customer service love everyone there from service to parts. Had major work t I have been going to Toyota at Apex for 10 years . They are so focused on customer service love everyone there from service to parts. Had major work to minor oil changes and they treat you like a million dollars. I recommend everyone to experience this facility. Thanks team Apexfor a job well done. More

Recent service and repairs at Hendrick. I recently had my Sienna in to Hendrick for service and repair of a wheel cylinder. Scheduling with Danielle was prompt and the service provided by A I recently had my Sienna in to Hendrick for service and repair of a wheel cylinder. Scheduling with Danielle was prompt and the service provided by Aaron Moran was again the best. Highly satisfied with the service at Hendrick. Thanks Danielle and Aaron. More

Can not fix a car I brought my vehicle in March 3rd because my dash lights were all coming on in the car was hesitating. They called and told me that it was a ground pr I brought my vehicle in March 3rd because my dash lights were all coming on in the car was hesitating. They called and told me that it was a ground problem and that everything could be fixed but it wasn't covered under one it was $185. So I agreed. Not even week and a half later having the same problem now car is stalling luckily I was near a shop and they fixed it right the first time. Great work Hendrickson Toyota. And you guys did not even issue a refund More

Unexpectantly Good Service I was very pleasantly surprised at that amount of cooperation I received from the service associate. I did not purchase my vehicle from this dealershi I was very pleasantly surprised at that amount of cooperation I received from the service associate. I did not purchase my vehicle from this dealership. However, not only did they honor coupons from my dealership they also advised me of services I had remaining under my warranty and performed those services during my visit. They told my how long it would take to service my vehicle and they finished up a good bit earlier than expected. They topped off the visit by washing my car, which is always a nice touch. More

Excellent Service Vladimir was my service manager. He answered all of my questions. The extras of coffee/tea/water and other goodies added to the positive experience. Vladimir was my service manager. He answered all of my questions. The extras of coffee/tea/water and other goodies added to the positive experience. More

It was fantastic and relaxing I was pleased to have a friendly assistant service manager to help me with my car service..He answered my question I had about my car.. I was pleased to have a friendly assistant service manager to help me with my car service..He answered my question I had about my car.. More

Danielle! Another stellar performance in taking care of customer needs on a timely basis. My son's truck was serviced correctly at a very reasonable price. Tha Another stellar performance in taking care of customer needs on a timely basis. My son's truck was serviced correctly at a very reasonable price. Thanks Danielle! More

A dealership that goes above and beyond Had a problem with an alignment that was needed and not being told. I spoke with Brantley, the Service Manager and he went above and beyond to make t Had a problem with an alignment that was needed and not being told. I spoke with Brantley, the Service Manager and he went above and beyond to make things right. Not only did he fix the problem made sure that I left there happy. They apologized, sincerely. They went a step further and drove my husband, who has Multiple Sclerosis, home because he didn't have his medications with him. We live 40 minutes away!! I went in there figuring it was going to end ugly and that somehow I was going to eat the bill which was quite hefty. Nope. I was pleasantly wrong. Hendrick Toyota has a customer for life! Thank you Brantley, Brandon, and J. More

bait and switch every time i drop off my car they tell me the tires are out of balance.this time they tried to sell me all kinds of things. Tires balance (when they every time i drop off my car they tell me the tires are out of balance.this time they tried to sell me all kinds of things. Tires balance (when they were just done the previous time i was in the shop 3 thousand miles ago new filters in all compartments (the car only has 20K on it. yet all of the filters needed to be replaced. Alignment for the front end. just feels like they just want to take advantage of you rather than give you an honest look into your car. they kept on doing the oil change at the wrong time. Always ask if you want a car wash but never give it to you. More