Hendrick Toyota Apex

Service Excellent Service ! Very friendly. Got my car in and out quickly. Definitely will be back to service my other cars and will be telling my friends Excellent Service ! Very friendly. Got my car in and out quickly. Definitely will be back to service my other cars and will be telling my friends More

185,000 miles on my 2001 Totyota Thank you for great customer service, attention to detail and providing detailed billing choices for repairs. My OLD Toyotas keep running mile af Thank you for great customer service, attention to detail and providing detailed billing choices for repairs. My OLD Toyotas keep running mile after mile, with good service! More

Slow to Greet Customer Upon Arrival and Simple Task Took Too Not the best customer service from all of that "spit and polish" of a fancy repair facility. One hour and three quarters to change four tires out is a Not the best customer service from all of that "spit and polish" of a fancy repair facility. One hour and three quarters to change four tires out is a bit ridiculous. More

Road trip from Fayetteville I always have a great time when I go to this dealership. I live in Fayetteville but prefer to go to Apex just because of the kindness and professional I always have a great time when I go to this dealership. I live in Fayetteville but prefer to go to Apex just because of the kindness and professionalism displayed at this location, something I hope never goes away. They always treat you with the highest respect and pay attention to detail on your vehicle. Keep up the great work that you all do and I will see you in 6 months!!!! More

Always a positive experience As always the Customer Service staff was professional and courteous, Amanda was helpful in answering questions concerning the scheduled 60,000 Mile se As always the Customer Service staff was professional and courteous, Amanda was helpful in answering questions concerning the scheduled 60,000 Mile service on my 2006 Highlander. Steve Graham/ Service adviser was welcoming and professional in getting my vehicle in for service and complete in a timely manner. To date I have only had positive experiences in dealing with Hendrick Toyota of Apex. More

Service Always friendly, always professional. Love the ease of online scheduling. Scheduled maintenance service, done early. Can't ask for a whole lot more Always friendly, always professional. Love the ease of online scheduling. Scheduled maintenance service, done early. Can't ask for a whole lot more than that. More

Excellent service, friendly staff, quality work. I am highly pleased with this dealership, from the sales staff to the service staff and management. If I were to choose one single thing that pleased I am highly pleased with this dealership, from the sales staff to the service staff and management. If I were to choose one single thing that pleased me the most, it is that they actually have an option of a quiet waiting room with no tv or children so that you can work on a laptop or read! I have never seen any staff person there who was not pleasant, friendly, and competent. There is another dealership closer to me but the extra drive is worth it. More

Quality but Incredibly Slow The service department at this dealership is excellent in several regards: their evaluation of the vehicle is trustworthy, their staff is friendly and The service department at this dealership is excellent in several regards: their evaluation of the vehicle is trustworthy, their staff is friendly and knowledgeable, and their actual repair work is unquestionable. However, I cannot recommend it because they take so gosh darn long to do anything. Oil changes take hours, and heaven forbid you need a problem examined. Appointments are meaningless on busy days; they give you a random time but only attend to your car when it's next in line, regardless of how long you've waited. The real problem with this is that they don't call you when the car is done or give you any estimate of when you can expect to get on with your life. Dealerships always have inflated prices, but they have told me that they will match a quote from another repair professional, so it's worth your time to call around before agreeing to any price. More

Class Act As always, Toyota of Apex gets the job done in a professional and efficient manner. I'm a repeat customer and have never been disappointed with their As always, Toyota of Apex gets the job done in a professional and efficient manner. I'm a repeat customer and have never been disappointed with their services. More

Where Customer Service still exists! I love Hendricks Toyota Apex! It is always a pleasure to deal with the Service Department. Always accommodating and attentive to details to make I love Hendricks Toyota Apex! It is always a pleasure to deal with the Service Department. Always accommodating and attentive to details to make the customers experience good. Knowledgeable and happy to answer questions. I actually enjoy taking my car for service. When you get a new car, people always want to know what kind of "deal" you got from that dealership. Yes, we want to not pay more than we need to and I was completely happy with my buying experience but, what is most important to me is what's happens AFTER I have bought the car and bring it back to the dealer for service . It's the service AFTER the sale that makes a recommendation for a dealership 5-star! Always delighted to recommend Hendricks! More